Summary
Work History
Education
Skills
Timeline
Generic

Scott Walantas

Bourbonnais,IL

Summary

Dynamic Floor Host with proven expertise at Ricks Cabaret, excelling in customer service and communication. Recognized for enhancing guest experiences through situational awareness and teamwork. Adept at managing event flow and maintaining venue standards, contributing to a welcoming atmosphere that fosters guest satisfaction and loyalty.

Work History

Floor Host

Ricks Cabaret
Chicago, IL
2021 - 2024
  • Welcomed and guided guests, ensuring a positive first impression and smooth entry experience.
  • Assisted in monitoring floor activities, maintaining a safe and enjoyable environment for all attendees.
  • Collaborated with team members to address guest inquiries efficiently and effectively.
  • Supported event coordination by preparing seating arrangements and managing guest flow during peak times.
  • Learned operational procedures to enhance customer service quality and responsiveness.

Floor Host

Gold Room Nightclub
Chicago, IL
2016 - 2019
  • Adapted quickly to changing situations, providing immediate assistance to guests as needed.
  • Engaged with guests to gather feedback, contributing to continuous improvement of service delivery.
  • Maintained cleanliness and organization of the hosting area, ensuring readiness for events at all times.
  • Conducted regular walkthroughs of the venue, identifying opportunities for improvement in cleanliness or ambiance updates as needed.
  • Participated in team meetings to discuss strategies for improving guest experiences across all aspects of the venue''s offerings.

Education

DePaul University
Chicago, IL

Nutrition Sciences

National Personal Training Institute
Bolingbrook, IL

Skills

  • Flexibility
  • Situational awareness
  • Exceptional communication
  • Sales experience
  • Teamwork and collaboration
  • Customer service
  • Customer relations

Timeline

Floor Host

Ricks Cabaret
2021 - 2024

Floor Host

Gold Room Nightclub
2016 - 2019

DePaul University

Nutrition Sciences

National Personal Training Institute
Scott Walantas