Scott Whitfield
Spruce Creek,PA
Summary
Sales professional with a proven track record in sales, complemented by effective team leadership skills. Adept at managing multiple projects and customer relationships simultaneously. Committed to fostering strong client connections and driving revenue growth. Passionate about enhancing customer experiences and exceeding expectations.
Overview
16
16
years of professional experience
Work History
Outside Sales
Hanes Geo Components
01.2024 - Current
- Full cycle sales of civil, renewable energy, and infrastructure materials.
- Manage relationships with existing customers to ensure satisfaction and retention.
- Conduct market research and perform cold calling to acquire new clients.
- Prepare customer quotes based on requests and public plan takeoffs to facilitate project bidding.
- Schedule and track deliveries to jobsites.
- Ensure compliance with all government regulations and certification paperwork.
- Track all activities in CRM software. (Microsoft Dynamics)
Operations Manager
Triangle Building Supplies
01.2021 - 01.2024
- Oversaw all aspects of sales and operations teams. including managers, sales reps, retail team, yard, and drivers.
- Created annual budgets with owner and controller, reviewed monthly financial statements and made projections for future income and expenses.
- Staff hiring, training, scheduling, and HR.
- Managed staffing processes including hiring, training, and scheduling for the team.
- Created employee training programs, SOPs and performance standards.
- Developed and implemented inventory control systems.
- Directed facility maintenance and remodeling.
- Worked with key clients on custom orders unique to their projects.
Territory Manager
Ecolab
01.2016 - 01.2020
- Specialized in long term care, hotel and restaurant sanitization.
- Prepared sales proposals and contracts to address customer needs and secure business.
- Installed, maintained, and repaired Ecolab and customer owned equipment including plumbing, electric, calibration, and programming.
- Trained customer staff on safe equipment use and proper procedures, enhancing operational safety.
- Responded to customer emergency service requests, ensuring equipment functionality and minimizing downtime.
- Safety committee member, implemented new company wide safety directives.
- Recognized with Sales and Leadership award for outstanding performance.
- Tracked all activities in CRM. (Salesforce)
Purchasing and Facilities Manager
C&D Brewing Ventures, Otto's Pub & Barrel 21
01.2011 - 01.2016
- Maintained relationships with national and local vendors to supply the best and most cost-effective products to the kitchens.
- Managed vendor relationships and negotiated contracts for building and equipment maintenance.
- Built proficient kitchen and maintenance teams through hiring and training.
- Built and maintained inventory control and invoicing systems to streamline operations.
Education
Network Administration Specialist -
Computer Learning Network
Penn State University – Altoona Campus
High School Diploma - undefined
Altoona Area High School
Skills
- Relationship Based Sales
- Sales Forecasting
- Customer Relationship Management
- Operational Efficiency
- Vendor Relations
- CRM Implementation
- Training and Skill Building
- Client Safety Training
Timeline
Outside Sales
Hanes Geo Components
01.2024 - Current
Operations Manager
Triangle Building Supplies
01.2021 - 01.2024
Territory Manager
Ecolab
01.2016 - 01.2020
Purchasing and Facilities Manager
C&D Brewing Ventures, Otto's Pub & Barrel 21
01.2011 - 01.2016
High School Diploma - undefined
Altoona Area High School
Network Administration Specialist -
Computer Learning Network
Penn State University – Altoona Campus