Summary
Overview
Work History
Education
Skills
Timeline
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Scotti Davis

Chicago,IL

Summary

Diligent and reliable hospitality professional with extensive experience in high-volume bars, upscale dining, and guest-centered service.

Overview

2027
2027
years of professional experience

Work History

Bartender

Benihana
2025 - Current

• Craft and serve cocktails, wine, beer, sake, and specialty beverages in a high-volume upscale dining environment

• Deliver exceptional guest experiences by engaging with customers, recommending drink pairings, and maintaining a welcoming bar atmosphere

• Collaborate closely with servers, chefs, and hibachi staff to ensure seamless service during peak dinner rushes

• Manage bar inventory, restocking liquor, mixers, garnishes, and supplies to support uninterrupted operations

• Accurately process cash, credit, and POS transactions while balancing tabs and maintaining register accuracy

• Upsell premium spirits, signature cocktails, and featured beverage specials to increase guest satisfaction and sales

• Maintain strict compliance with Illinois liquor laws, safety regulations, and responsible alcohol service standards

Bartender

Chalet
01.2024 - Current
  • Prepare and serve a wide variety of cocktails, beer, and wine while ensuring responsible alcohol service in compliance with Illinois state regulations
  • Deliver exceptional guest experiences by providing attentive, friendly, and knowledgeable service in a high-volume dining and bar environment
  • Handle cash, credit, and POS transactions with accuracy, balancing registers at end of shift

Customer Success Manager

Yelp
01.2023 - 01.2024
  • Manage client relationships by onboarding business owners, guiding them through Yelp’s advertising tools, and providing ongoing account support.
  • Monitor campaign performance, deliver strategic recommendations, and ensure clients achieve their business goals through Yelp solutions.
  • Collaborate with internal teams to streamline onboarding, optimize client experience, and support long-term account success.

Lead Bartender

Le Nocturne
01.2021 - 01.2023
  • Manage very high paced customer-centric environment while providing mixed cocktails and premium customer service
  • Lead team management and workflow scheduling
  • Perform general accounting, inventory, and facility maintenance

Production Coordinator

SovereignCede
01.2019 - 01.2023
  • Collaborate with artists, performers, and production teams to plan and coordinate the logistics of arts events, performances, and exhibitions.
  • Manage the production schedule and ensure all aspects of the project are delivered on time and within budget.
  • Stay updated on industry trends, technology, and best practices related to arts production, incorporating innovative ideas into future

Target Security Specialist

Target
01.2019 - 01.2022
  • Executed skills using intelligence-led tactics to keep team members and guests safe and secure
  • Lead a physical security culture for team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
  • Trained team members on operational shortage focus area opportunities as directed by AP leadership

Education

Bachelor of Arts - Communications, Journalism, Media Writing, Public Speaking

Northeastern Illinois University
01-2016

Skills

  • Customer Support
  • Project Management
  • Database Management
  • Guest Services/Front of House
  • Strong Interpersonal and Communication skills
  • Multitasking in fast-paced environments
  • Cocktail preparation and mixology
  • Cash handling and accurate register operation
  • POS system proficiency
  • Collaboration with kitchen and bar staff

Timeline

Bartender

Chalet
01.2024 - Current

Customer Success Manager

Yelp
01.2023 - 01.2024

Lead Bartender

Le Nocturne
01.2021 - 01.2023

Production Coordinator

SovereignCede
01.2019 - 01.2023

Target Security Specialist

Target
01.2019 - 01.2022

Bartender

Benihana
2025 - Current

Bachelor of Arts - Communications, Journalism, Media Writing, Public Speaking

Northeastern Illinois University