Dynamic Bartender Shift Manager with a strong focus on inventory management and customer service. Proven success in implementing sanitation protocols and training staff to ensure a positive atmosphere and smooth operations.
Overview
20
20
years of professional experience
Work History
Bartender Shift Manager
Wichita Town Pub
Milwaukie, OR
07.2006 - Current
Managed bar operations during shifts, ensuring smooth workflow and customer service.
Trained and mentored new bartenders on best practices and drink recipes.
Handled customer complaints and resolved issues to maintain a positive atmosphere.
Implemented sanitation protocols to maintain cleanliness and safety standards.
Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
Utilized point-of-sale systems to process payments accurately and efficiently.
Collected and organized daily till totals and tips.
Upsold customers from shelf to premium brands to help boost sales.
Bar manager
Parkers Hideout
Portland, Oregon
05.2020 - 11.2023
Oversaw inventory management, tracking supplies and ordering stock as needed.
Trained new bartenders on drink preparation and customer interaction techniques.
Organized promotional events to increase bar visibility and engagement.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Planned and coordinated special events to boost customer numbers and profits.
Negotiated purchase agreements with vendors to obtain best pricing on supplies.