Scott K. Inman
Sales/Customer Service
Brewer,ME
Summary
Accomplished Leasing Manager with a proven track record of maximizing rental income and enhancing tenant relations at Bomarc Self Storage. Skilled in sales strategy development and complex problem-solving, increased loan officer production by over 20% at Residential Mortgage Services. Demonstrates professionalism and exceptional verbal communication, consistently achieving 94.5% of sales goals with Verizon Wireless.
Overview
12
12
years of professional experience
Work History
Leasing Manager
Bomarc Self Storage
07.2022 - Current
- Oversee monthly rental collections and maintain high payment rates by building positive relationships with over 2000 renters.
- Respond to messages and inquiries from various parties and use well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collect and maintain careful records of rental payments and payment dates.
- Maximized rental income while minimizing expenses through effective planning and control.
Mortgage Loan Officer Assistant
Residential Mortgage Services
08.2018 - 06.2022
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Increased production for loan officers year over year by 20% year one and increasing by 5% to 10% year after year.
SMB Sales Representative
Verizon Wireless
03.2013 - 07.2018
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Reached average of 94.5% of sales goals each year, over 5 years.
- Established close relationships with new small business prospects.
Education
Business Management -
05-2000
Enrolled 2 years in Business Management Bachelor's Degree program at Husson, transferred and changed my major to Human Services at University of Maine. Total of 3 years of studies in various college courses.
Skills
- Performance tracking
- Sales strategy development
- Coaching and mentoring
- Complex Problem-solving
- Professionalism
- Team building
- Inventory management
- Verbal and written communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Leasing Manager - Bomarc Self Storage
07.2022 - Current
Mortgage Loan Officer Assistant - Residential Mortgage Services
08.2018 - 06.2022
SMB Sales Representative - Verizon Wireless
03.2013 - 07.2018
Husson University - Business Management,
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