Years of professional experience working for Washington State
Scott Miller
Tumwater,WA
Summary
Detail-oriented professional specializing in public records management and compliance. Skilled in information tracking, document redaction, and effective communication, ensuring timely responses to record requests while safeguarding sensitive information. Contributing to improved operational efficiency and adherence to state and federal laws.
Overview
10
10
Work History
Program Specialist 3
Department of Natural Resources
Tumwater, WA
06.2020 - Current
- Managed public record requests in compliance with state and federal laws, ensuring timely responses within statutory deadlines.
- Reviewed, redacted, and released responsive documents while applying appropriate exemptions to protect sensitive information such as personally identifiable information (PII), attorney-client privilege, and confidential data.
- Maintained accurate tracking logs and fee assessments for all incoming requests using Word, Adobe, Outlook, Excel, Salesforce, eDiscovery, and OneNote.
Forms and Records Analyst 2
Washington State Liquor and Cannabis Board
Tumwater, WA
06.2018 - 06.2020
- Processed and fulfilled record requests in compliance with state liquor and cannabis regulations.
- Completed discovery and subpoena requests from the Attorney General's office.
- Assisted with the writing and updating of agency policies and procedures.
Office Assistant
Business and Financial Affairs
Ellensburg, Washington
2016 - 06.2018
- Created and maintained a schedule for the VP of Business and Financial Affairs.
- Maintained incoming communications for the VP of Business and Financial Affairs.
- Updated the Business and Financial Affairs budget, as well as multiple committee websites.
- Created a written record for various CWU management committees.
- Processed and tracked student insurance certificates for the Office of Business Services.
Office Support
Wildcat Printing, Central Washington University
Ellensburg, WA
2016 - 2016
- Created spreadsheets to track orders from multiple departments across campus.
- Maintained billing records.
Registration Assistant
Conference Program, Central Washington University
Ellensburg, WA
2015 - 2016
- Processed camp and conference registrations for campus.
- Corresponded with conference participants through email, phone calls, as well as in person.
- Provided support to attendees during registration inquiries and issues.
Education
Master of Arts - History
Central Washington University
Ellensburg, WA01-2016
Bachelor of Arts - Russian Language
Central Washington University
Ellensburg, WA01-2016
Bachelor of Arts - History
Central Washington University
Ellensburg, WA01-2012
Associate of Arts -
Centralia College
Centralia01-2010
Skills
- Public records management
- Document redaction
- Attention to detail
- Time management
- Data analysis
- Information tracking
- Customer relationship management
- Team collaboration
- Public sector knowledge
- Effective communication
References
References available upon request.
Timeline
Program Specialist 3
Department of Natural Resources
06.2020 - Current
Forms and Records Analyst 2
Washington State Liquor and Cannabis Board
06.2018 - 06.2020
Office Assistant
Business and Financial Affairs
2016 - 06.2018
Office Support
Wildcat Printing, Central Washington University
2016 - 2016
Registration Assistant
Conference Program, Central Washington University
2015 - 2016
Master of Arts - History
Central Washington University
Bachelor of Arts - Russian Language
Central Washington University
Bachelor of Arts - History
Central Washington University
Associate of Arts -
Centralia College