Deanna Maki
Seattle,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
30
30
years of professional experience
Work History
Program Specialist 3
Seattle Colleges District Office
Seattle, WA
09.2020 - Current
- Responsible for coordinating and processing the financial aid programs such as scholarships, grants, federal/state work-study programs, and data analysis including reconciliation.
- Review applications, perform income verification, determine Academic Satisfactory Progress, and assist in providing students and the public with financial aid information including determining financial aid award packages.
- Access PeopleSoft; CTC Link, NSLDS, COD, FSA Partner Connect, WSAC, and other software programs as needed and perform EDE processing.
- Interpret state and federal policies and procedures and assist with the disbursements of financial aid funds and award notifications.
- Perform multiple tasks with frequent interruptions, and have a strong organizational aptitude.
- Act as the financial aid liaison when addressing and resolving technical and problematic issues with the Dept. of Education, State Board for Community and Technical Colleges, and our IT Department in order to ensure compliance with regulations pertaining to data retrieval, processing, and retention while providing technical assistance to other staff within the department.
- Document the reconciliation process, clear discrepancies and correct errors, while maintaining quality assurance procedures.
- Review and award 2000+ students Financial Aid files per academic year.
- Supported the creation of detailed, technical financial models to value potential acquisition targets.
- In the absence of an Assistant Director and Director, I administered and completed Aid Year Roll Over in CTC Link with high-level IT management and the operational oversight of administrative or academic data processes.
Fiscal Specialist 1
Seattle Central College
Seattle, WA
11.2006 - 08.2020
- Worked as the primary office support staff, providing general clerical and administrative support to the division's functional work unit; the Transportation Services and Food Services.
- Responsible for processing, preparing, monitoring, and tracking various financial/personnel records, district documents, and vendor invoices/statements.
- Maintained and processed new employee hiring paperwork for the Cafeteria, Espresso, and C-Store employees.
- Responsible to process requisitions, invoices, purchase orders, and payroll documents.
- Prepared and deposited daily departmental credit card and cash deposits.
- Processed invoices and sent them to Accounts Payable for payment.
- Supervised and trained the front desk staff.
- Primary contact for all students and faculty regarding parking and all transportation related issues campus wide.
- Answered phones, and scheduled reservations for use of the state vehicle.
- Annually purchased $650,000 worth of Orca cards for the district and distributed them to each campus, to then get distributed to the students and employees.
- Processed paperwork and distributed permits and ferry reimbursements to state employees and students.
- Supervised 7 employees and ran the department until management hired a director for the department, and a transportation manager.
- General responsibilities included answering phones, customer service, reception duties, data entry, maintaining records, etc.
- Streamlined accounts payable process, improving vendor relations while reducing instances of late payments.
- Supported management decision-making processes by providing timely and accurate budget variance reports.
- Maintained a high level of accuracy in financial record-keeping by reconciling accounts regularly and resolving discrepancies promptly.
Longshoreman
ILWU
Seattle, WA
04.2007 - Current
- Perform various laborer duties pertaining with ships, containers and cruise ships.
- Semi/Tractor, Forklift, and Heavy Forklift certified.
- Increased productivity through effective collaboration with other longshoremen in a fast-paced environment.
- Supported vessel turnaround times by consistently meeting or exceeding established performance metrics for loading and unloading activities.
Delivery Driver
Acura of Bellevue
Bellevue, WA
10.2005 - 06.2006
- Part-time delivery driver while attending school.
- Delivered auto parts to numerous auto shops in the Eastside and downtown Seattle.
- Interacted with many people and worked in a team atmosphere.
Receptionist
North Seattle Community College
Seattle, WA
12.2004 - 07.2005
- Receptionist for the exercise facility.
- Answered the phone, checked people in, offered excellent customer service, and opened new membership accounts.
Manager
North Seattle Community College
Seattle, WA
10.2002 - 12.2004
- Manager for the Seattle Storms woman's basketball team.
- Attended the daily practices, and assisted the head coach with numerous tasks.
- In charge of score keeping, the shot clock, and helped with the drills.
- Videotaped the home games and inputted information into the computer using Excel.
Teller
Bank of America
Seattle, WA
05.1997 - 08.2002
- Began as a regular teller and was soon promoted to the drive-thru teller position.
- Advanced to the position of merchant teller and had a high volume of transactions on a regular basis.
- Successfully interacted with a diverse group of people.
- Opened and closed accounts and sold bank products.
- Trained as the lead teller and also trained new employees.
- Balanced the main vault and handled cash accurately and efficiently on a daily basis.
- Answered phones, ordered money and supplies for the branch, and oversaw distributing money to the other tellers from the main vault.
- Trained in the Customer Service Department and successfully interacted with customers giving them excellent customer service.
Front Desk Clerk
Heritage Inn
Sea-Tac, WA
10.1995 - 03.1997
- Responsible for performing a variety of duties as a front desk clerk, such as; scheduling room reservations, answering phones, sending and receiving faxes, filing, and photocopying.
- Handled bookkeeping duties.
- Balanced the office cash drawer daily and researched audit errors.
- Ordered supplies.
- Typed memos and handled customer correspondences.
Education
Associate of Arts -
Seattle Colleges
North Seattle College2015
Skills
- PeopleSoft
- CTC Link
- Formstack
- Reconciling Accounts
- Troubleshooting
- Word
- Excel
- Outlook
- NSLDS, WSAC, COD, FSA Partner Connect program software experience
- College level accounting classes
Hobbies and Interests
- Member of a co-ed softball team
- Paddleboarding
- Exercising
- Gardening
- Traveling
- Family get-togethers
Timeline
Program Specialist 3
Seattle Colleges District Office
09.2020 - Current
Longshoreman
ILWU
04.2007 - Current
Fiscal Specialist 1
Seattle Central College
11.2006 - 08.2020
Delivery Driver
Acura of Bellevue
10.2005 - 06.2006
Receptionist
North Seattle Community College
12.2004 - 07.2005
Manager
North Seattle Community College
10.2002 - 12.2004
Teller
Bank of America
05.1997 - 08.2002
Front Desk Clerk
Heritage Inn
10.1995 - 03.1997
Associate of Arts -
Seattle Colleges