Scotty Mendez
Bryan
Summary
Dynamic small business owner with a proven track record in customer relations and operations management at Luxe Coatings and Bentley’s Barbershop. Expert in relationship building and financial oversight, achieving high customer satisfaction and repeat business. Skilled in project execution and team supervision, ensuring quality and efficiency in all endeavors.
Overview
20
20
years of professional experience
Work History
Owner
Luxe Coatings
Bryan, TX
02.2024 - Current
- Led project planning and execution to ensure timely completion within budget constraints.
- Supervised team of Number construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
Owner
Bentley’s Barbershop
Bryan, TX
08.2018 - Current
- Managed daily operations to ensure high-quality customer service and satisfaction.
- Developed training programs for new barbers, enhancing skill levels and service quality.
- Streamlined appointment scheduling processes to improve efficiency and reduce wait times.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Manager
La Potosina
Bryan,Tx
10.2006 - 08.2018
- Oversaw daily operations to ensure efficient workflow and adherence to quality standards.
- Managed vendor relationships, negotiating contracts to enhance service quality and reduce expenses.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
High School Diploma -
Bryan High
Bryan, TX05.2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
Spanish
Elementary
English
Elementary
Timeline
Owner
Luxe Coatings
02.2024 - Current
Owner
Bentley’s Barbershop
08.2018 - Current
Manager
La Potosina
10.2006 - 08.2018
High School Diploma -
Bryan High