Scout Herber
Maintenance Worker
Seymour,TN
Summary
I work as a Maintenance Crew Member at Little Valley Mountain Resort, skilled in equipment maintenance and customer service. I successfully enhanced guest experiences through effective communication and teamwork, while ensuring pristine grounds and well-maintained amenities. Adaptable and detail-oriented, I thrive in collaborative environments, consistently delivering high-quality results and fostering a welcoming atmosphere.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Education
Associate of Science - History
Walters State Community College
Sevierville, TN 08.2022 - 12.2023
Bachelor of Science - History
University of Tennessee
Knoxville, TN 01.2024 - Current
Work History
Team Registration/Spectator Admissions
Christine Hames
01.2021 - Current
- Registered teams and made sure all proper forms and waivers were signed.
- Handled admission fees for spectators, processing admissions in the form of cash or credit cards, while assisting with any questions or needs that spectators had.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Maintenance Crew Member
Little Valley Mountain Resort Cabin Rentals
Sevierville, TN
06.2018 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed routine maintenance and repair.
- Assisted with office errands and other essential duties.
- Worked effectively in team environments to make the workplace more productive.
- Weeded flower beds and planted various types of plants.
- Maintained trails at the resort.
- Picked up trash left behind by guests around the resort.
- Fixed and replaced broken amenity tools at the resort, such as fishing poles and putters for putt-putt.
- Operated leaf blowers, trowels, and other tools.
- Watered plants as needed to ensure their health and growth.
Skills
- Equipment maintenance
- Plant care
- Trail maintenance
- Tool operation
- Customer service
- Team collaboration
- Hand tool proficiency
- Cleaning procedures
- Appliance repair
- Repair and maintenance
- Cleaning and sanitizing
- Grounds maintenance
- Flexible and adaptable
- Equipment storage
- Communication skills
- Problem solving
- Attention to detail
- Interpersonal skills
- Basic repairs
Languages
Spanish
Professional
French
Limited
Affiliations
Member of the History Club at the University of Tennessee - Knoxville (2024-Present)
Accomplishments
Member of the Phi Theta Kappa Society - Achieved this by earning a 3.75 GPA or higher
References
- Andrew Zengel: Azengel@sjsknox.org
- Tore Olsson: colsson@utk.edu
- George Rainwater: littlevalleyresort@hotmail.com
Education and Training
First Aid/CPR Certified
Timeline
Bachelor of Science - History
University of Tennessee
01.2024 - Current
Associate of Science - History
Walters State Community College
08.2022 - 12.2023
Team Registration/Spectator Admissions
Christine Hames
01.2021 - Current
Maintenance Crew Member
Little Valley Mountain Resort Cabin Rentals
06.2018 - Current