Ethan Oliver
Garden Grove,CA
Summary
I am an experienced food service professional looking to branch further out into hospitality. I have seven years of experience in which I have cultivated strong customer service, leadership, training and cooperative skills.
Overview
8
8
years of professional experience
Work History
Server/Trainer
Olive Garden
02.2022 - Current
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Greeted and accommodated guests, building positive experience from first interaction
- Trained and prepared new employees on the policies and procedures related to serving
Counter Server
Uroko Cafe
08.2021 - 02.2022
- Trained new employees in restaurant policies, procedures and product knowledge
- Adhered to all health department regulations regarding food safety and sanitation practices
- Monitored dining room activity to identify any additional guests or special requests from customers
Assistant Store Manager
Bruster's
05.2017 - 03.2021
- Coordinated with manager to set specific and actionable goals based on established KPIs
- Coached employees on customer service and selling techniques
- Maintained organized store environment for customer and employee health and safety
Education
Bachelor of Science - Hospitality Management
California State University, Long Beach
01-2026
Associate of Arts - Hospitality Administration And Management
Cypress College
Cypress, CA05-2023
Skills
- Effective time management
- Menu memorization
- Safe food handling
- Order accuracy
- Team member training
Timeline
Server/Trainer
Olive Garden
02.2022 - Current
Counter Server
Uroko Cafe
08.2021 - 02.2022
Assistant Store Manager
Bruster's
05.2017 - 03.2021
Bachelor of Science - Hospitality Management
California State University, Long Beach
Associate of Arts - Hospitality Administration And Management
Cypress College
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