Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

KyKira Hines

Greensboro,NC

Summary

Hello! In hiring me, you receive not just a skilled meticulous and systematic Administrative Assistant, but a bubbly team character with strong charismatic ability to push my team as I push myself! Bringing solid expertise in coordinating documents, reports and records, handling correspondence between staffing and vendors, and a right-hand eager to grow their skills to better serve as leadership!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
Greensboro, NC
11.2022 - Current
  • Responded to advanced issues with professional and relationship-focused approach.
  • Coached and trained production leads on general process concepts, lean manufacturing and how to identify potential improvements without assistance.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
  • Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
  • Advised on business operations and risk mitigation strategies.

Package Handler

FedEx
Kernersville, NC
02.2021 - 12.2022
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.

Area Manager

Cookout Restaurant
Durham, NC
02.2019 - 04.2021
  • Supervised business functions, employee staffing, customer retention and financial accountability for stores.
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables..
  • Trained kitchen workers on culinary techniques.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Exercised portion control for items served, eliminating waste.

Education

Some College (No Degree) - Biotechnology

North Carolina A & T State University
Greensboro, NC

Skills

  • Management Support
  • Safety Management
  • Assignment Delegation
  • Performance monitoring
  • Attendance Tracking
  • Process Improvement
  • Dispute Resolution
  • Cross-Functional Collaboration

Affiliations

  • I love cooking and spending time with friends! As much as I love my job, I excel with people to support the vision!
  • I actively am learning more interior design and how to brighten my spaces!

Accomplishments

  • Attained PA position at my current job over 15 other applicants due to my knowledge of my departments work paths, and my ability to work with leadership and upper management!
  • Graduated with a 3.6 GPA in Stem and Business Management at my High School focused on energy and sustainability.
  • Received Safety Leader from Onsite Medical Rep at my location for my ability to both lead on the numbers for my rate and my ability to maintain all safety regulations.

Certification

  • Certified Powered Industrial Vehicle Operator
  • Certified Forklift Operator
  • Experienced in reach truck and tugger usage.

References

References available upon request.

Timeline

Process Assistant

Amazon
11.2022 - Current

Package Handler

FedEx
02.2021 - 12.2022

Area Manager

Cookout Restaurant
02.2019 - 04.2021

Some College (No Degree) - Biotechnology

North Carolina A & T State University
KyKira Hines