Seairra Hinton-Umogbai
Aliceville,AL
Summary
Motivated and compassionate recent graduate with a Bachelor’s degree in Psychology and Human Services, complemented by hands-on experience in case management, mental health advocacy, and customer service. Dedicated to fostering positive outcomes by providing empathetic support and effective solutions to diverse populations. Eager to contribute to a dynamic organization by leveraging strong interpersonal, organizational, and problem-solving skills to support individuals' mental health and well-being.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Manager
Indian Rivers Behavioral Health
Tuscaloosa, AL
08.2024 - Current
- Conducted initial assessments to determine client eligibility for programs and services.
- Assisted clients in setting realistic goals and developing action plans.
- Collaborated with medical professionals to coordinate treatment plans for clients.
Delivery Driver
Spark
Atlanta, GA
03.2023 - Current
- Followed instruction efficiently and carried out assigned routes successfully.
- Demonstrated proficiency in efficiently loading, securing, and unloading cargo to ensure safety and punctuality.
- Ensured high-quality customer service by promptly addressing inquiries related to delivered products or services.
Delivery Courier
Speedy Courier Service Ohio
Atlanta, GA
05.2024 - 08.2024
- Consistently met company expectations for timely package delivery to customers.
- Dedicated to maintaining a high level of customer satisfaction through effective communication and service during package pickups and deliveries.
- Coordinated with dispatch personnel to effectively communicate delays or modifications in routes caused by traffic or weather conditions.
Mental Health Technician
Anchor Hospital - Mental Health
Atlanta, GA
12.2021 - 03.2023
- Collaborated with a multidisciplinary team of healthcare professionals including social workers, psychiatrists, counselors, and nurses to ensure the delivery of high-quality care for every client.
- Provided continuous surveillance and attentiveness, ensuring the safety of every client for the entirety of my shift.
- Utilized various forms of therapy including art, recreation, and music to enhance treatment effectiveness.
Mail Pre-Sorter
Pitney Bowes
Atlanta, Georgia
03.2020 - 12.2021
- Operated various equipment including scales, sorters, and automated machines.
- Ensured adherence to postal regulations throughout sorting process
- Maintained high standards of quality by performing regular checks on sorted mail items.
Forklift Operator
DHL Supply Chain
McDonough, GA
03.2017 - 07.2018
- Conducted regular maintenance checks on forklifts to optimize performance.
- Maintained a high level of accuracy by consistently following standard work instructions while handling products through picking, sorting, staging and scanning operations.
- Kept detailed track of daily activities including the quantity of items transported or managed.
Warehouse Material Handler
Simos Insoursing Solutions
Union City , Georgia
08.2017 - 05.2018
- Ensured accurate and timely order fulfillment while adhering to quality standards.
- Labeled and packaged appropriate products for delivery.
- Ensured work area remains clean by performing regular sweeping, dusting, organizing shelves and disposing of trash.
Inventory Specialist
XPO Logistics
Union City, GA
12.2014 - 05.2016
- Conducted regular inventories and physical counts to track product supplies.
- Conducted thorough investigations to reconcile differences between manual inventory audits and computerized data.
- Updated status reports by inputting information into system.
Receptionist
Dr. Eddie Huggins Jr. MD
Anniston, AL
02.2006 - 05.2010
- Provided excellent customer service by warmly greeting and assisting visitors.
- Streamlined call handling by promptly responding, accurately documenting messages, and directing calls to relevant departments or individuals.
- Coordinated scheduling of appointments for diverse range of individuals.
Education
Master of Science - Master of Social Work
Walden University
Minneapolis, MN12-2027
Bachelor of Science - Psychology And Human Services
Clayton State University
Morrow, GA07-2024
Associate of Science - General Studies
Columbia College
Columbia, MO12-2015
Skills
- Adaptability and Problem Solving
- Microsoft Office
- Organizational and Multitasking Abilities
- Case Planning and Coordination
- Mental Health Assessments and Documentation
- Time Management and Punctuality
Certification
- State of Georgia Security Certification 2015
- National Alliance on Mental Illness Georgia Peer to Peer Certification 2018
- National Alliance on Mental Illness Georgia In Our Own Voice Certification 2018
- National Alliance on Mental Illness Georgia Connections Support Certification 2018
- National Alliance on Mental Illness Georgia Ending The Silence Certification 2019
- First Aid Alabama 2024
- CPR Alabama 2024
- Alabama Department of Mental Health Case Management Certification 2024
Internship
Administrative Support Tyro at the Division of Child Support Services Fall 2019-Spring 2020.
- Performed a variety of duties in support of child support enforcement obligations of parents.
- Provided support to Legal Secretaries and DCSS Agents in preparing for hearings.
- Performed duties utilizing legal terminology, procedures, and filing of documents.
Internship
Case Manager at the Clayton County Community Service Authority Summer 2024.
- Provided support and services to individuals and families in need.
- Assessed clients needs, developed, and implemented service plans.
- Coordinated with various agencies and resources to ensure comprehensive support.
References
References available upon request.
Timeline
Case Manager
Indian Rivers Behavioral Health
08.2024 - Current
Delivery Courier
Speedy Courier Service Ohio
05.2024 - 08.2024
Delivery Driver
Spark
03.2023 - Current
Mental Health Technician
Anchor Hospital - Mental Health
12.2021 - 03.2023
Mail Pre-Sorter
Pitney Bowes
03.2020 - 12.2021
Warehouse Material Handler
Simos Insoursing Solutions
08.2017 - 05.2018
Forklift Operator
DHL Supply Chain
03.2017 - 07.2018
Inventory Specialist
XPO Logistics
12.2014 - 05.2016
Receptionist
Dr. Eddie Huggins Jr. MD
02.2006 - 05.2010
Bachelor of Science - Psychology And Human Services
Clayton State University
Associate of Science - General Studies
Columbia College
Master of Science - Master of Social Work
Walden University
Similar Profiles
Jamiya BerryJamiya Berry
Intensive In-Home Counselor at Indian Rivers Behavioral HealthIntensive In-Home Counselor at Indian Rivers Behavioral Health
Brianna FearsBrianna Fears
Probate Court Liaison at Indian Rivers Community Mental Health CenterProbate Court Liaison at Indian Rivers Community Mental Health Center
Maryleen DorsainvilMaryleen Dorsainvil
Psychiatric Registered Nurse at Higland Rivers Behavioral Health Crisis CenterPsychiatric Registered Nurse at Higland Rivers Behavioral Health Crisis Center
Mia KnoxMia Knox
Receptionist at Whatley Health ServicesReceptionist at Whatley Health Services
Angela MinorAngela Minor
Registered Nurse at UAB Medical WestRegistered Nurse at UAB Medical West