Sean Alley
Houston,Texas
Summary
Experienced property management professional skilled in leading cross-functional teams to optimize property operations. Successfully supervised budgets exceeding $165 million and achieved high tenant satisfaction ratings. Dedicated to mentoring teams and implementing best practices that drive operational excellence and tenant loyalty.
Overview
18
18
years of professional experience
Work History
DIRECTOR OF PROPERTY MANAGEMENT
Brookfield Properties Operated by CBRE
Houston, USA
04.2024 - Current
- Houston market leader for new partnership between Brookfield Properties and CBRE. Team included property management, engineering, construction, amenities, and security staff of over one hundred and twenty employees. Direct reports included Director of Engineering, Director of Security, Director of Construction and General Managers. Properties include Allen Center, Houston Center, Heritage Plaza, TotalEnergies Tower, 1600 Smith, 601 Jefferson and Innova Theater with over 11 million square feet of office space and over 15 thousand parking spaces.
- Lead the operations team through the transition of Brookfield Properties to CBRE
- Led operations team in recovery efforts following $45 million in damages caused by Derecho storm and Hurricane Beryl in 2024, ensuring minimal disruption to operations.
- Led operations team in disposition of seven properties totaling six million square feet, ensuring seamless transition and retention of all employees by new ownership.
- Developed and sustained relationships with third-party owners and major tenants, enhancing tenant satisfaction and retention.
- Achieved a score of 4.79 out of a 5.00 in Kingsley tenant survey for Overall Management satisfaction. Portfolio average was 4.60 and industry average was 4.58
- Supervised capital and operations annual business plans in excess of $165 million
- Collaborated with national leadership team to develop new organization
- Coordinated training and ongoing professional development of operations team
Vice President of Operations
Brookfield Properties
Houston, USA
03.2023 - 04.2024
- Leader of the operations team including property management, engineer, construction, amenities, and security staff of over one hundred and twenty employees. Direct reports included Vice President of Engineering, Director of Security, Director of Construction, Director of Amenities and General Managers. Properties include Allen Center, Houston Center, Heritage Plaza, TotalEnergies Tower, 1600 Smith, 601 Jefferson and Innova Theater with over 11 million square feet of office space and over 15 thousand parking spaces.
- Supervised capital and operations annual business plans in excess of $165 million
- Supervised bidding, vetting, awarding, and rollout of new security and janitorial contracts across portfolio, streamlining vendor management and service delivery.
- Supervised construction team to ensure tenant improvement projects are completed on time and to satisfaction of the tenants
- Monitored properties for compliance with policies and procedures, ensuring adherence to standards and minimizing operational risks.
- Coordinated training and professional development initiatives for operations team, enhancing skill sets and operational effectiveness.
- Contributed to national team that developed and implemented DEI program for North America.
GENERAL MANAGER
Brookfield Properties
Houston, USA
03.2022 - 04.2023
- Led property management, engineering, and construction teams at Houston Center, overseeing 4 million square feet and 3,000 parking spaces.
- Supervised capital and tenant improvement projects exceeding $60 million, ensuring project goals met and quality standards upheld.
- Directed property management and engineering teams in major renovations of 3 Houston Center and The Shops at Houston Center, enhancing property value and tenant satisfaction.
- Supervised construction team to ensure tenant improvement projects are completed on time and to satisfaction of the tenants
- Oversaw portfolios annual budgets, reforecasts and financial reports ensuring accuracy and timely completion.
- Collaborated with property managers to maintain overall property standards at a Class A level.
- Monitored property compliance with internal policies and external regulations.
PROPERTY MANAGER
Brookfield Properties
Houston, USA
10.2011 - 03.2022
- Managed Two Allen Center, 1 million sf 2011 – 2018 and 2 Houston Center, 1 million sf 2018 – 2022
- Led property management and engineering teams through major renovation of 2 Houston Center, redeveloping lobby and terrace to enhance tenant experience
- Supervised capital and tenant improvement projects, managing corridor and restroom renovations, management office buildout, and relocation to optimize space utilization
- Strengthened tenant relationships, fostering loyalty and increasing renewal rates
- Prepared annual capital & operating budgets
- Received LEED Gold, Energy Star and BOMA 360 at Two Allen Center
- Houston market team leader for elevator contracts and service
ASSISTANT PROPERTY MANAGER
Brookfield Properties
Houston, USA
04.2008 - 10.2011
- Coordinated management efforts for Two Allen Center, 1 million sf Class A building, enhancing operational efficiency.
- Managed daily operations, including tenant relations and contract services, ensuring high satisfaction and compliance.
- Created annual budgets for financial planning and resource allocation, supporting fiscal responsibility.
Education
BACHELOR OF SCIENCE - FINANCE
Auburn University
Auburn, ALLEED GREEN ASSOCIATE -
U.S. Green Building Council
CERTIFIED PROPERTY MANAGER -
Institute of Real Estate Management
Skills
- Property management
- Vendor management
- Budget oversight
- Compliance monitoring
- Operations planning
- Stakeholder engagement
Affiliations
- Institute of Real Estate Management
- Building Owners and Managers Association
- Houston Downtown Management District – Board of Directors
Personal Information
Title: DIRECTOR OF PROPERTY MANAGEMENT
Timeline
DIRECTOR OF PROPERTY MANAGEMENT
Brookfield Properties Operated by CBRE
04.2024 - Current
Vice President of Operations
Brookfield Properties
03.2023 - 04.2024
GENERAL MANAGER
Brookfield Properties
03.2022 - 04.2023
PROPERTY MANAGER
Brookfield Properties
10.2011 - 03.2022
ASSISTANT PROPERTY MANAGER
Brookfield Properties
04.2008 - 10.2011
BACHELOR OF SCIENCE - FINANCE
Auburn University
LEED GREEN ASSOCIATE -
U.S. Green Building Council
CERTIFIED PROPERTY MANAGER -
Institute of Real Estate Management