Sean Angelil

• Installed and configured Windows Server as a Domain Controller.
• Deployed Active Directory Domain Services (AD DS).
• Developed and managed user accounts and security groups to enhance access control.
• Connected Windows clients to the corporate domain for centralized management.
• Configured Group Policy Objects (GPO) to enforce security settings across the domain.
• Enforced password policies and system restrictions.
• Mapped network drives via GPO.
• Resolved domain login, DNS, and permission issues to ensure seamless user access.

Virtualization

• Administer a Proxmox Type-1 hypervisor hosting multiple Linux virtual machines and containers.
• Allocate CPU, memory and storage resources while managing VM lifecycle (deployment, migration, backup, recovery).

Administered multiple headless Linux servers, ensuring reliable service delivery.

• Deploy and maintain multiple headless Linux servers providing network and application services.
• Perform routine system updates, patching, service configurations, and uptime monitoring.
• Analyze logs and troubleshoot service failures and shortcomings.

Networking

• Configure internal networking, NAT, port forwarding, and firewall rules.
• Implement secure remote access via VPN, VPS, and reverse proxy.
• Troubleshoot connectivity issues across LAN and WAN environments.
• Diagnose DNS and routing problems affecting service availability.

User Support

• Provide services to 20+ remote users.
• Diagnosed and resolved user-reported access and performance issues, enhancing user experience.
• Guide non-technical users through remote troubleshooting.

Storage / NAS

• Implement network storage via NFS.
• Configure mounts and resolve UIG/GID permission conflicts.
• Maintain media storage and ensure data accessibility across systems and platforms.

Operations / Reliability

• Perform service migrations and configuration changes with minimal downtime.
• Monitor service performance and respond to outages.
• Maintained service availability and quality, supporting consistent operations for remote users.

• Trained new employees on procedures and workflows, ensuring smooth onboarding.
• Resolved customer service issues in fast-paced environment, enhancing satisfaction.
• Handled conflict resolution and customer communication, maintaining positive relationships.
• Handled cash and transactions with accuracy and accountability.
• Maintained reliability and punctuality in a team operations environment.