Sean Bender
Croswell,MI
Summary
Dynamic leader with a proven track record at Helena Agri-Enterprises, LLC, excelling in operations management and team leadership. Enhanced customer satisfaction and improved performance outcomes through effective communication and problem-solving skills. Achieved project delivery within budget constraints, demonstrating exceptional operational and customer service abilities.
Overview
14
14
years of professional experience
Work History
Operations Manager
Helena Agri-Enterprises, LLC
10.2017 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
AIT
Helena Agri-Enterprises, LLC
Croswell, MI
05.2011 - 01.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Salesperson
Helena Agri-Enterprises, LLC
01.2014 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
Bachelor Of Science - Crop And Soil
Michigan State University
East Lansing, MI05.2011
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Helena Agri-Enterprises, LLC
10.2017 - Current
Salesperson
Helena Agri-Enterprises, LLC
01.2014 - Current
AIT
Helena Agri-Enterprises, LLC
05.2011 - 01.2014
Bachelor Of Science - Crop And Soil
Michigan State University