Sean Clare
North Bellmore,NY
Summary
Dynamic professional with extensive experience in customer service at Seasons 52, excelling in conflict resolution and team collaboration. Proven ability to enhance guest satisfaction and streamline operations, demonstrating strong communication skills and attention to detail. Adaptable and critical thinker, thriving in fast-paced environments while maintaining a positive demeanor.
Overview
3
3
years of professional experience
Work History
Host
Seasons 52
Garden City, NY
05.2024 - Current
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Resolved conflicts between customers when necessary.
Server, Expo, & Host
Mercato Kitchen & Cocktails
Massapequa Park, NY
07.2022 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Garnished dishes and beverages to serve visually appealing menu items.
Personal Assistant to Todrick Hall
Femuline World Tour
N/A, N/A
03.2022 - 06.2022
- Facilitated 12 costume changes during each show efficiently and effectively.
- Organized dressing rooms and costume change areas to ensure smooth transitions.
- Coordinated timely meal orders for Todrick Hall, ensuring prompt service.
- Adapted seamlessly to new venues and cities on a daily basis.
- Navigated crowds to escort friends and family of Todrick Hall backstage.
- Demonstrated exceptional problem-solving skills in high-pressure situations.
- Maintained a positive attitude while managing chaotic work environments.
- Excelled in navigating diverse cities and countries with ease.
Education
Bachelor of Arts - Broadcasting
Long Island University
Greenvale, NY01-2024
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Attention to detail
- Adaptable to change
- Workflow optimization
- Communication skills
- Interpersonal skills
- Critical thinker
Languages
Spanish
Limited
References
References available upon request.
Timeline
Host
Seasons 52
05.2024 - Current
Server, Expo, & Host
Mercato Kitchen & Cocktails
07.2022 - Current
Personal Assistant to Todrick Hall
Femuline World Tour
03.2022 - 06.2022
Bachelor of Arts - Broadcasting
Long Island University
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