Sean Cogan

• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks met with customer service needs to develop effective solutions.
• Followed up with customers during and after installations to verify satisfaction.
• Optimizing work readiness and aligning supplies with specifications for each job.
• Organized ongoing maintenance schedules to boost system performance.
• Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
• Evaluated final results to determine quality levels and isolate root causes of any identified faults.
• Determined maintenance requirements and assigned repairs to qualified employees.
• Executed diagnostics, troubleshooting and evaluations on equipment.
• Increased customer contract sales by 5 fold.

• Collaborated with team members to achieve daily pick and pack goals.
• Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
• Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
• Organized warehouse shelves and racks to maximize space utilization.
• Expedited customer orders, working closely with shipping department to ensure timely delivery.
• Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.

• Effectively managed time-sensitive tasks such as preparing linens for same-day events or emergency requests from clients departments.
• Organized linen deliveries to various departments according to their specific needs and schedules.
• Maintained cleanliness and organization within the linen storage area, ensuring easy access to items.
• Managed laundry services for linens, ensuring proper care and maintenance of all items.

Technical

• Prioritized proper machine setup and to maintain to prevent loss of produce.
• Machine operation cleaning.
• Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.

Documentation

• Having the responsibility of recording down time, product code, and verifying the type of product that is being produced
• Lubricate parts and performed minor maintenance to improve machine function.
• Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
• Cleared machine jams to reset malfunctions for production line.

Quality Control

• Removed finished products from machines and separated rejected items based on standard grading qualifications.
• Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
• Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.