Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
6
6
years of professional experience
Work History
Human Resources Generalist
Ferrara Candy Company
11.2022 - Current
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Met with staff to resolve difficult situations related to performance and conflict management.
Implemented and supervised orientation procedures for new hires.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Developed and enforced company policy and procedures relating to human resources activity.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Improved operational processes resulting in productivity increase in HR department.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Audited PTO usage to ensure employees adhered to company policies.
Audited terminated employees to make sure those ex-employees were given proper exit paperwork, and their PTO was paid out according to law.
Enabled transition of 300 employees from previous uniform company to new and more responsive competitor
Human Resources Coordinator
United States Drug Testing Laboratories
06.2021 - 11.2022
Supported HR functions for company of over 150 employees, with emphasis on record keeping, data entry and general HR tasks.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Recruiting efforts led company to raise staff from 140 at lowest to 165 current employee count
Reduced annualized turnover rate down to less than 20% for 2022 from over 50% at time of hire, 5% below industry benchmark
Maintained human resources information system and kept employee files up to date and accurate.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Reviewed human resources paperwork for accuracy and completeness.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Counseled managers and employees regarding company policies, procedures and workplace issues.
Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
Assisted management staff in annual year-end processes and data audits.
Captured key feedback from employees while conducting exit interviews.
Maintained accurate information for FMLA and Short-Term Disability Leaves, kept in contact with employees on leave to ensure return date was accurate
Operations Associate
Engineering Services Group, Inc
01.2018 - 05.2021
Took on role of Human Resources, building job ads on indeed, screening resumes, conducting phone and in-person interviews, discussing compensation
Coordinating employee benefits, maintaining employee records and information, updating, and building company HR policies
Writing and delivering employee reprimands, as well as handling firing and unemployment claims
In addition to HR duties, was tasked with marketing company qualifications through proposal writing, coordinating with other engineering firms, taking part in presentations to gain work with other companies as 'subconsultant' on major transportation projects with State of Illinois
Additionally, completed payroll every other week
Ensuring correct deductions were removed, reimbursements added, and that each timesheet was accurate and included mandatory 30-minute minimum lunch break
Any discrepancies were resolved as quickly as possible to ensure payroll was not missed.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Developed team communications and information for meetings
Completed required unemployment documentation and participated in meeting with administrative judge to determine previous employee eligibility
Education
No Degree - Business
Northern Illinois University
Dekalb, IL
Skills
Employee management
Pivot Tables
Workforce Improvements
Termination Documentation
Employment Recordkeeping
In-Person and Telephone Interviewing
Promotion Coordination
Employee Hiring
Change implementation
Employee recruitment
Trained in FMLA/ADA/EEO/WC
HR management
New employee orientations
SharePoint Intranet software
Executive support
Coaching and mentoring
File and records management
Report Generation
Staff Development
Termination Procedures
Payroll Expertise
Additional Information
Society of Human Resource Managers (SHRM) member, planning on taking the SHRM-CP certification exam next year.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Human Resources Generalist
Ferrara Candy Company
11.2022 - Current
Human Resources Coordinator
United States Drug Testing Laboratories
06.2021 - 11.2022
Operations Associate
Engineering Services Group, Inc
01.2018 - 05.2021
No Degree - Business
Northern Illinois University
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