Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sean Doroha

Beaverton,OR

Summary

I have a wide range of job fields which made me into a wise and respectful person professionally and personally. My skills working with a diverse workforce and community shaped me into the person I am today. My integrity and hard working skills brought me here and I believe I can be a great person for the city of Hillsboro.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Package Delivery Driver

UPS
10.2023 - 12.2023
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Maintained a clean driving record while navigating various routes for efficient deliveries.
  • Developed strong relationships with customers through courteous and professional interactions during deliveries.
  • Reduced delivery time by planning optimal routes using GPS technology and local knowledge.

Light Rail Operator

TriMet
02.2020 - 09.2023
  • Improved passenger satisfaction by providing timely and accurate route information, maintaining a friendly demeanor, and addressing concerns promptly.
  • Ensured smooth operations by conducting thorough pre-trip inspections of vehicle systems and equipment, identifying any issues or potential problems.
  • Maintained safety standards by strictly adhering to operating procedures, following traffic signals, and staying alert to any hazards on the tracks.
  • Reduced delays with proactive communication with dispatchers, reporting any mechanical issues or other incidents promptly for efficient resolution.
  • Increased efficiency by monitoring onboard computer systems for real-time route updates and schedule adjustments.
  • Enhanced teamwork among crew members by actively participating in training sessions and sharing knowledge of best practices with peers.
  • Provided excellent customer service to passengers, assisting them with boarding and exiting the train safely, as well as answering questions about schedules and fares.
  • Contributed to a positive work environment by maintaining respectful relationships with colleagues and supervisors through effective communication and collaboration.

Field Technician 5

Spectrum
01.2012 - 09.2019
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
  • Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
  • Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.

Education

High School Diploma -

Westview High School
Portland, OR
06.2007

Skills

  • Safe Driving
  • Customer Service
  • Local Routes Understanding
  • Professionalism
  • Decision Making
  • Critical Thinking
  • Reliability
  • Record Keeping
  • Problem Solving
  • Time Management
  • Stress Management
  • Adaptability
  • Conflict Resolution
  • Emergency Procedures
  • Safety Protocols

Accomplishments

  • Received customer service awards.
  • Received safe driving award for three years.


Certification

  • Licensed Light Rail Operator 2021-2023
  • Certified Intelligent Home Security
  • Edwards Air Force Base Clearance 2015-2019

Timeline

Package Delivery Driver

UPS
10.2023 - 12.2023

Light Rail Operator

TriMet
02.2020 - 09.2023

Field Technician 5

Spectrum
01.2012 - 09.2019

High School Diploma -

Westview High School
Sean Doroha