Summary
Overview
Work History
Education
Skills
References
Timeline
Server

Sean Dorsey

San Diego,CA

Summary

Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Emerald City Surf Shop, enhancing customer retention and satisfaction. My expertise in cash handling and sales, combined with a knack for fostering guest engagement, significantly contributed to the store's success.

Overview

18
18
years of professional experience

Work History

Server

Tavern Restaurant
04.2012 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate/ Buyer

Emerald City Surf Shop
04.2007 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Acquired skateboarding products for resale within the store.
  • Sourced a range of sunglasses and accessory items.
  • Ensured secure facility operations at start and end of shifts.
  • Managed opening and closing balance counts.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Photography

City College
San Diego, CA

Mar Vista High School
Imperial Beach, CA
05.2005

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Safe food handling
  • High volume dining
  • Sales expertise

References

Damea Dorsey- Owner Dorsey’s barber shop

+62 812 3677 5695


Marco Perez - GM Emerlad City surf shop

+1 858 353 6094


Brooke Becky - Owner/GM Tavern restaurant

+1 619 890 5065

Timeline

Server

Tavern Restaurant
04.2012 - Current

Sales Associate/ Buyer

Emerald City Surf Shop
04.2007 - 09.2021

Photography

City College

Mar Vista High School

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Sean Dorsey