Sean Emmerich
Highlands Ranch ,CO
Summary
Accomplished fleet owner and delivery driver with expertise in customer service and team collaboration. At Green Valley Partners, optimized delivery routes, enhancing efficiency by 20%. Proven ability to manage operations, maintain vehicle safety, and foster client relationships. Skilled in multitasking and effective time management, ensuring exceptional service and repeat business.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
TURO Host/Fleet Owner
Self Employed
05.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and growth.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
Delivery Driver
S&S Cargo/Fedex Ground
04.2020 - 05.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Delivery Driver, Assistant Manager
Green Valley Partners
02.2017 - 04.2020
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
University of North Carolina At Charlotte
Charlotte, NCMallard Creek High School
Charlotte, NCSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Guest relations
- Staff coordination
Certification
- Class A CDL License - 2021-Current
Timeline
TURO Host/Fleet Owner
Self Employed
05.2021 - Current
Delivery Driver
S&S Cargo/Fedex Ground
04.2020 - 05.2021
Delivery Driver, Assistant Manager
Green Valley Partners
02.2017 - 04.2020
University of North Carolina At Charlotte
Mallard Creek High School