Sean Gavora
Winter Springs
Summary
Dedicated server with a strong commitment to exceptional customer service and guest engagement. Proven ability to resolve customer concerns, ensuring satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Server
Marlows Tavern
Oviedo, FL
10.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, coordinating with kitchen staff for timely delivery.
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cook Shift Leader
Flanagans Sports Pub
Winter Springs, FL
04.2022 - 06.2023
- Supervised kitchen staff to ensure efficient workflow and adherence to food safety standards.
- Trained new cooks on menu preparation and operational procedures for smooth transitions.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Implemented quality control measures to ensure consistency in food presentation and taste.
Education
GED -
East River High School
Orlando, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Sales techniques
- Quality control
Timeline
Server
Marlows Tavern
10.2023 - Current
Cook Shift Leader
Flanagans Sports Pub
04.2022 - 06.2023
GED -
East River High School