Summary
Overview
Work History
Education
Skills
Timeline
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Sean Gettings

DAYTON,NV

Summary

Finance Insurance Manager accomplished in outperforming objectives. Talented salesperson and leader practiced at promoting products and services to exceed goals. Skilled at building long-lasting and productive relationships with customers and financial representatives.

Overview

13
13
years of professional experience

Work History

General Sales Manager

5G Automotive
01.2020 - Current
  • Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
  • Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
  • Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.

F&I Manager

5G Automotive
01.2020 - Current
  • Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
  • Enhanced dealership profitability through the successful sale of finance and insurance products.
  • Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
  • Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
  • Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.
  • Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Worked with lending institutions to secure financing and fulfill contracts.

Inventory Manager

5G Automotive
05.2015 - Current
  • Led the acquisition process of pre-owned vehicles, establishing partnerships with auctions, private sellers, and trade-ins to ensure a diverse and quality inventory selection.
  • Oversaw the reconditioning operations of acquired vehicles, coordinating with in-house technicians, detailing teams, and external vendors to enhance vehicle aesthetics and functionality.
  • Developed and maintained a comprehensive database to track vehicle acquisition costs, reconditioning expenses, and potential resale values, optimizing pricing strategies for maximum profitability.
  • Collaborated with sales and marketing teams to develop effective sales campaigns, showcasing reconditioned vehicles and highlighting their value propositions to potential customers.


Service Manager

5G Automotive
05.2015 - Current
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Analyzed service reports to identify areas of improvement.

Lead Automotive Technician

5G Automotive
05.2015 - Current
  • Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
  • Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies.
  • Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
  • Reduced downtime by effectively prioritizing tasks and ensuring timely completion of maintenance services.
  • Maintained up-to-date knowledge on the latest automotive technology through continuous professional development and training courses.
  • Mentored junior technicians in proper repair techniques, contributing to their professional growth within the industry.

Lead Plant Operator

Safety Kleen
03.2011 - 05.2015
  • Improved plant efficiency by optimizing operational processes and implementing innovative solutions.
  • Enhanced safety protocols for reduced workplace accidents and improved overall employee wellbeing.
  • Streamlined production schedules for increased output and timely delivery of products to customers.
  • Collaborated with cross-functional teams to identify areas for process improvement, resulting in cost savings and increased productivity.

Education

Associate of Applied Science - Automotive/Diesel

Universal Technical Institute of Arizona Inc
Avondale, AZ
03.2011

Skills

  • Goal Setting
  • Budgeting and Finance
  • Team Development
  • Price Structuring
  • Profitability Improvement
  • Staff Training
  • Employee Motivation
  • Leadership and Team Building
  • Contract Negotiation
  • Multitasking
  • Data Analysis

Timeline

General Sales Manager

5G Automotive
01.2020 - Current

F&I Manager

5G Automotive
01.2020 - Current

Inventory Manager

5G Automotive
05.2015 - Current

Service Manager

5G Automotive
05.2015 - Current

Lead Automotive Technician

5G Automotive
05.2015 - Current

Lead Plant Operator

Safety Kleen
03.2011 - 05.2015

Associate of Applied Science - Automotive/Diesel

Universal Technical Institute of Arizona Inc

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Sean Gettings