Sean Gillette
Richland,WA
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Operations Manager
Experience Organics
Benton City, WA
01.2016 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Oversaw product development initiatives from concept through completion stages.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Medical Cannabis Consultant/Representative
Experience Organics
Issaquah, WA
12.2010 - 01.2016
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Identified needs of customers promptly and efficiently.
- Determined consumer needs to provide products and services.
- Organized client meetings to provide project updates.
- Implemented strategies to take advantage of new opportunities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Set specific goals for projects to measure progress and evaluate end results.
Bakery Production Worker
Whole Food Market
Bellevue, WA
06.2007 - 10.2010
- Trained new employees on proper operation of bakery machinery and related processes.
- Assisted with the packaging and labeling of finished products.
- Recorded information such as batch numbers, quantities. onto log sheets.
- Followed all safety guidelines while operating machinery.
- Ensured quality standards were met throughout the production process.
- Managed inventory levels by restocking shelves when necessary.
- Disposed of waste materials safely and responsibly in accordance with company policies.
- Unloaded large shipments of flour, sugar. into storage areas within the bakery facility.
- Dismantled bakery machines after each use and cleaned them thoroughly before reassembling them again.
- Oversaw baking and cooking training to assist new staff members in professional development.
- Collaborated with team members to synchronize and maintain material flow.
Bakery Team Lead
Columbia City Bakery
Seattle , WA
10.2005 - 06.2007
- Managed daily operations of a team up to 10 bakery staff members.
- Organized and delegated tasks to ensure efficient production of baked goods.
- Ensured health code requirements were followed at all times during production process.
- Provided guidance and support to team members when handling difficult customers.
- Resolved customer complaints regarding product quality or service issues quickly and professionally.
- Assisted with troubleshooting any technical issues related to baking equipment or processes.
- Assisted with the preparation of large orders for special events or holidays.
- Supervised and trained new employees on proper baking techniques and safety regulations.
- Performed regular maintenance on ovens, mixers, and proofers as needed.
- Maintained records of all inventory items in order to track usage and replenish stock as needed.
- Created weekly work schedules for bakery staff members according to store needs.
- Ordered ingredients as needed from approved vendors in order to meet customer demand.
- Conducted regular performance reviews with each employee to identify areas for improvement.
Education
Professional Baking - Culinary
Renton Technical College
Renton WA08-2005
Skills
- Verbal and written skills
- Microsoft Outlook/Excel
- Effective leader
- Expense control
- Inventory management
- Process improvements
- Reliable and dependable
- Human resources leadership
- Customer relationship management
- Cross-functional team management
- Efficient multi-tasker
- Sales analysis
- Staff training/development
- Employee scheduling
- Event management and promotion
- Verbal and written communication
- Administrative skills
- PC competent
- Strategy
- Team player
- Labor cost controls
- Sales team development
- Budgeting and cost control strategies
- Data review
Timeline
Operations Manager
Experience Organics
01.2016 - Current
Medical Cannabis Consultant/Representative
Experience Organics
12.2010 - 01.2016
Bakery Production Worker
Whole Food Market
06.2007 - 10.2010
Bakery Team Lead
Columbia City Bakery
10.2005 - 06.2007
Professional Baking - Culinary
Renton Technical College
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