Sean Graham
Denver,Colorado
Summary
Skilled Shop Foreman familiar with strategies for keeping team members working well and shop operations moving smoothly to achieve demanding targets. Well-versed in employee training, coaching and motivating techniques. Bringing 25 years of related experience.
Overview
25
25
years of professional experience
Work History
Volvo Shop Foreman
Rickenbaugh Volvo Cars
Denver, CO
04.2021 - Current
- Recommended opportunities for growth and advancement to motivate employees.
- Identified needs of customers promptly and efficiently.
- Developed and implemented shop-wide safety policies and procedures.
- Trained new employees on shop processes and procedures as well as operation of machines and equipment.
- Planned and developed new operation processes to innovate and stay competitive.
- Trained and mentored employees in procedures and performance improvement strategies.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Conferred with management and subordinates to resolve problems or complaints.
- Managed team of 12 personnel focused in the shop and the field.
- Monitored employee performance and provided feedback to improve productivity.
- Conferred with management to coordinate work activities or identify needed resources.
- Performed preventative maintenance on all machines used in the shop.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Trained, coached and supported staff members to maximize productivity.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
- Conducted regular meetings with staff members to discuss progress towards completion of projects.
- Worked closely with management team to develop long-term strategies for shop operations.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Coordinated with other departments to ensure that production goals were met on time.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
- Organized workflow schedules for staff members based on job orders received from customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Volvo Technicain
Rickenbaugh Volvo Cars
Denver, CO
01.2001 - 04.2021
- Troubleshot electrical circuits using schematics and diagrams.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Examined previously completed work for accuracy.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Conducted service appointments to diagnose and fix problems.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Adhered to quality assurance procedures during every stage of the service process.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Diagnosed problems and determined solutions for various customer issues.
Used Car Recondisoning
Rickenbaugh Cadillac Volvo
Denver, CO
07.2000 - 01.2001
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Kept detailed records of repairs, labor involved and parts used.
- Diagnosed and repaired electrical systems in cars, including starters, alternators, and wiring harnesses.
- Performed routine maintenance, such as oil changes and tire rotations, on used cars.
- Provided accurate estimates of repair costs prior to beginning work on each car.
- Repaired worn or damaged parts by replacing them with new components.
- Tested vehicle's electronic components using specialized diagnostic equipment.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Evaluated, repaired and aligned vehicle suspensions.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Adjusted headlights to ensure proper alignment for safe driving conditions.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
Lot Porter
Rickenbaugh Cadillac Volvo
Denver, CO
01.1999 - 07.2000
- Operated motor vehicles as needed to move cars around the lot and retrieved vehicle to return service drive to customers.
- Washed outside and cleaned interior of vehicles after maintenance or repairs.
- Washed outside and cleaned interior of loaner car fleet.
Education
Associate of Science -
Denver Automotive Deisel College
Denver, CO04-2000
GED -
Emily Griffith Technical College
Denver, CO06-1998
Skills
- Safety Awareness
- Equipment Monitoring
- Equipment Operation
- Equipment Usage
- Safety Management
- Team Training
- Workflow Analysis
- Quality Assurance
- Workforce Training
- Assigning Work
- Problem-Solving
- Work Planning and Prioritization
- Work Order Analysis
- Performance Improvement
Timeline
Volvo Shop Foreman
Rickenbaugh Volvo Cars
04.2021 - Current
Volvo Technicain
Rickenbaugh Volvo Cars
01.2001 - 04.2021
Used Car Recondisoning
Rickenbaugh Cadillac Volvo
07.2000 - 01.2001
Lot Porter
Rickenbaugh Cadillac Volvo
01.1999 - 07.2000
Associate of Science -
Denver Automotive Deisel College
GED -
Emily Griffith Technical College
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