Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sean Grim

Summary

Dynamic professional with a proven track record at Uber, excelling in customer service and problem-solving. Recognized for optimizing routes and enhancing rider satisfaction through effective communication and adaptability. Dependable and detail-oriented, consistently ensuring safety and efficiency in high-demand environments. Committed to delivering exceptional experiences and fostering customer loyalty.

Overview

14
14
years of professional experience

Work History

Uber Partner

Uber And Lyft
08.2022 - Current
  • Navigated multiple ride requests, optimizing routes for efficiency and customer satisfaction.
  • Monitored vehicle performance and maintenance needs, ensuring reliability and safety standards.
  • Adapted quickly to changes in ride demand, enhancing response times during peak hours.
  • Assisted riders with inquiries, providing excellent customer service to improve user experience.

Security Officer

Veteran Security Services
09.2024 - 04.2025
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and mitigate potential hazards.
  • Responded promptly to emergency situations, providing first aid as necessary.
  • Maintained accurate logs of daily activities, incidents, and observations.

Delivery Driver

Dominos Pizza Inc.
07.2017 - 08.2022
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Operated delivery routes using GPS navigation systems for optimal efficiency.
  • Conducted vehicle inspections and performed routine maintenance to ensure safety compliance.
  • Managed inventory by tracking shipments and verifying delivery contents accurately.

Sales Clerk

GNC Live Well
06.2014 - 10.2015
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Sales Clerk

Verizon Wireless
06.2014 - 08.2015
  • Assisted customers in product selection, ensuring satisfaction and repeat business.
  • Processed transactions efficiently using point-of-sale systems to maintain accuracy.
  • Maintained organized stock displays, enhancing merchandise visibility and accessibility.
  • Provided product knowledge support to team members, improving overall sales performance.

Clerk

Dollar General Store
08.2011 - 01.2014
  • Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
  • Assisted in inventory management, accurately tracking stock levels and product availability.
  • Operated point-of-sale systems, processing transactions efficiently and maintaining cash accuracy.
  • Collaborated with team members to optimize store layout and enhance product visibility.
  • Implemented promotional displays, driving sales growth through effective merchandising strategies.

Education

No Degree -

University of North Carolina At Pembroke
Pembroke, NC

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational awareness
  • Customer engagement
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Adaptability and flexibility
  • Dependable and trustworthy
  • Effective communication skills
  • Attention to detail
  • Customer-oriented

Interests

Maintaining a consistent gym routine

Participating in amateur football league

Spending time with wife and children

Timeline

Security Officer

Veteran Security Services
09.2024 - 04.2025

Uber Partner

Uber And Lyft
08.2022 - Current

Delivery Driver

Dominos Pizza Inc.
07.2017 - 08.2022

Sales Clerk

GNC Live Well
06.2014 - 10.2015

Sales Clerk

Verizon Wireless
06.2014 - 08.2015

Clerk

Dollar General Store
08.2011 - 01.2014

No Degree -

University of North Carolina At Pembroke

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