Sean Haney
Scottsdale,AZ
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Owner
Last Call Entertainment LLC
01.2016 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Enhanced audience engagement by incorporating interactive elements and innovative mixing techniques during live performances.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Promoted events through social media channels, resulting in increased attendance and visibility for the DJ brand.
- Expanded client base through consistent networking efforts at industry events and conferences.
- Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
- Developed personalized branding strategies, elevating professional image and attracting a wider audience base.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
Fiber Optic Technician
JA Fiber
01.2024 - 07.2025
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Uphold quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
- Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
- Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
Project Supervisor
Ervin Cable Construction
11.2022 - 12.2023
- Delivered completed projects on time by prioritizing multiple tasks.
- Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
- Provided status updates for projects, delivering information to all stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Improved team collaboration with regular meetings, clear communication, and shared goals.
- Trained employees in safety procedures and protocols as directed by company regulations.
- Supervised work on of 10-20+ team members, offering constructive feedback regarding work performance.
Fiber Technician
ARC Fiber
01.2020 - 09.2022
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Enhanced customer satisfaction with efficient troubleshooting and repair of fiber optic systems.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Collaborated with engineering teams to design and implement optimal fiber optic network layouts.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
- Ensured adherence to safety protocols while working on aerial or underground installations, minimizing accidents on the job site.
- Conducted thorough inspections of existing cable systems to identify potential issues before they escalated into costly problems.
Ramp Agent
Delta Airlines
10.2018 - 04.2021
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Sent to multiple hubs around the country to assist with ramp services and procedures.
Security
Rehab Lounge
12.2014 - 03.2017
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Improved response time to incidents by developing effective communication protocols within the security team.
- Responded swiftly to security incidents and effectively resolved security issues.
Parts & Sales
O'Malleys
01.2009 - 09.2012
- Stocked parts in the warehouse.
- Assisted customers in finding parts for the appliances that they needed.
- Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
- Managed inventory efficiently, ensuring optimal levels of in-stock items and minimizing backorders.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Processed customer orders accurately and timely, improving overall satisfaction rates.
- Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.
- Responded promptly to phone inquiries regarding available parts or order status, providing excellent communication at all times.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Education
1 Year of College or a Technical or Vocational School - Automotive Technition
Iowa Western Community College
Council Bluffs, IAHigh School Diploma - General High School Curriculum
Abraham Lincoln High School
Council Bluffs, IASkills
- Business Management
- Budget Administration
- Financial Management
- Verbal and Written Communication
- Staff Hiring
- Sales Leadership
- Financial Planning
- Operations Management
- Business Marketing
- Relationship Building
- Customer Relations
- Contract Management
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Fiber Optic Technician
JA Fiber
01.2024 - 07.2025
Project Supervisor
Ervin Cable Construction
11.2022 - 12.2023
Fiber Technician
ARC Fiber
01.2020 - 09.2022
Ramp Agent
Delta Airlines
10.2018 - 04.2021
Owner
Last Call Entertainment LLC
01.2016 - Current
Security
Rehab Lounge
12.2014 - 03.2017
Parts & Sales
O'Malleys
01.2009 - 09.2012
High School Diploma - General High School Curriculum
Abraham Lincoln High School
1 Year of College or a Technical or Vocational School - Automotive Technition
Iowa Western Community College
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