Sean Hawkins
Peoria,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Beck's Car Wash
03.2024 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Maintain a clean, safe, and organized store environment to enhance the customer experience.
- Develop strong working relationships with staff, fostering a positive work environment.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generate and submit sales reports on PDI software program daily.
Manager Hourly
Dairy Queen Grill & Chill
06.2021 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Responsible for all financial transactions during shift including, counting drawers, balancing the safe, and making deposits.
Education
Illinois Central College
East Peoria, IL 08.2024 - 05.2026
High School Diploma -
Peoria Notre Dame High School
Peoria, IL05.2024
Skills
Money Handling
Customer Relations
Team Motivation
Product and Service Knowledge
Critical Thinking
Attention to Detail
Task Delegation
Assembling PC's
Assembled a PC from scratch utilizing hand-picked parts, troubleshooting issues throughout the assembly process.
Timeline
Illinois Central College
08.2024 - 05.2026
Assistant Manager
Beck's Car Wash
03.2024 - Current
Manager Hourly
Dairy Queen Grill & Chill
06.2021 - 03.2024
High School Diploma -
Peoria Notre Dame High School
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