Sean Huynh
Dibellas
LEBANON
2027
years of professional experience
Dynamic professional with a strong customer service focus and proven adaptability, honed at Cedar Fair. Successfully reinforced employee and customer procedures at Dibellas, enhancing compliance and customer satisfaction. Skilled in conflict resolution and team collaboration, consistently delivering results through decision-making and effective communication. Calm demeanor while being extremely patient and understanding.
Work History
2nd Assistant Manager
7 Years 1 Month- Reinforced sanitation procedures to support compliance with health and safety expectations.
- Communicated with team members to improve speed, consistency, and service during busy periods.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted manager with staffing coverage, break coordination, and frontline problem resolution.
- Ensured compliance with company policies and regulations at all times while adhering to local, state, and federal guidelines.
Security Officer
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
No Degree - Exercise Physiology
High School Diploma
Skills
Customer service focus
Delegation
Marketing
Employee engagement
Team collaboration
Strategic thinking
Adaptability and flexibility
Decision-making
Conflict resolution
Timeline
2nd Assistant Manager
Dibellas
09.2019 - CurrentRead More
Security Officer
Cedar Fair
2021 - 2023Read More
Ohio University
No Degree from Exercise Physiology
Read More
Little Miami
High School Diploma
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