SEAN JOHNSON
El Centro,CA
Summary
I'm a Hard-working Supervisor with exceptional experience managing and leading teams. I deliver results and exceed expectations. I excel at being a creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. I'm skilled in teaching new concepts and best practice strategies related the Security/ Detention field. I'm a dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team and company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Centerra
El Centro, CA
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Transportation Detention Officer
ISS Action
221 West Aten Road Imperial, California 92251
01.2021 - 01.2023
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations.
- Processed inmates by taking the required paperwork and assisted with pat down searches.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Graveyard Shift Lead Officer responsible for training new officers, and responsible for preparing and restraining detainees for JPATS.
- Took custody of detainees from Border Patrol Officers to begin processing into detention facility.
- Managed nightly operations, including supervising inmate work details, meal distribution, and placement of detainees according to country to there appropriate cell.
Education
Associate of Science - Addiction Counseling
Breining Institute
Orangevale, CA03.2009
Associate of Science - Physical Education
Imperial Valley College
Imperial, CA06.1986
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Operations Management
- Policy Enforcement
- Schedule development
- Strategic Planning
- Staff Development
- Staff Discipline
- Complex Problem-Solving
- Bilingual
- Security Oriented
- Proper Radio Etiquette and 10 Codes
Certification
- Firearms Permit
- Guard Card
- Class B Drivers License
- O.C. Spray
- Cyber Threat Awareness
- Sexual Assualt ResponseTeam (SART)
- Cognitive Behavioral Theraapy
- CPR First Aid
Martial Arts
Blue Belt 1 Tip
Basic Krav Maga Training
Languages
Portuguese
Elementary
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor
Centerra
02.2023 - Current
Transportation Detention Officer
ISS Action
01.2021 - 01.2023
Associate of Science - Addiction Counseling
Breining Institute
Associate of Science - Physical Education
Imperial Valley College