Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Sean Knight

Boca Raton,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Sales Representative Team Leader

Nusun Energy
05.2024 - 09.2024
  • Exceeded sales targets consistently with effective management of leads, expectation development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Actively participated in management conferences as both an attendee and speaker to further develop professional network connections.
  • Negotiated favorable contracts with vendors to secure competitive pricing for products while maintaining profitability.

Valet

Broken Sound Country Club
09.2023 - 05.2024
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Barback

Doubletree By Hilton
04.2023 - 08.2023
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Replaced empty kegs and soda syrups.

Facilities Assistant

Roger Williams University Facilities
11.2022 - 03.2023
  • Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.

Night Shift Distributor

Martignetti Companies
05.2022 - 08.2022
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Was able to consistently work long hours through the night


Host /Assistant Food Runner

Jake N Joes
12.2020 - 04.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Host

Longhorn Steakhouse
10.2019 - 03.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Landscaping Worker

Knight's Landscaping
06.2018 - 08.2019
  • Created a start-up landscaping company
  • Performed planting, watering, mulching, and edging of lawns.
  • Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Handled hedge, bush, and shrub trimming.
  • Maintained healthy lawns
  • Established positive relationships with clients through open communication channels regarding project updates or concerns that may arise during service delivery periods.


Education

High School Diploma -

Mansfield High School
Mansfield, MA
06.2022

Skills

    Negotiation expertise

    Teamwork and Collaboration

    Problem-Solving

    Time Management

    Attention to Detail

    Multitasking Abilities

    Reliability

    Customer Satisfaction

    Effective Communication

    Adaptability and Flexibility

    Decision-Making

    Relationship Building

Affiliations

  • Pi Kappa Alpha Fraternity

Timeline

Sales Representative Team Leader

Nusun Energy
05.2024 - 09.2024

Valet

Broken Sound Country Club
09.2023 - 05.2024

Barback

Doubletree By Hilton
04.2023 - 08.2023

Facilities Assistant

Roger Williams University Facilities
11.2022 - 03.2023

Night Shift Distributor

Martignetti Companies
05.2022 - 08.2022

Host /Assistant Food Runner

Jake N Joes
12.2020 - 04.2022

Host

Longhorn Steakhouse
10.2019 - 03.2020

Landscaping Worker

Knight's Landscaping
06.2018 - 08.2019

High School Diploma -

Mansfield High School
Sean Knight