Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enthusiastic and team-driven with over 8 years of experience working in busy warehouse environments and 8 months of training and developing the skills to become a master High-Ticket Closer.
Overview
9
9
years of professional experience
Work History
Tug Driver
UPS
Louisville, KY
02.2021 - Current
Inspected Tugs for defects and safe operating condition before, during and after trips.
Responsible for loading and securing containers onto dollies, then safely transporting them to their specified location.
Supervisor
UPS
Louisville, KY
09.2021 - 02.2022
Directed and supervised team of 10 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Performed in fast paced, highly stressful environments.
Maintained positive working relationship with fellow staff and management.
Quality Trainer
UPS
Louisville, KY
10.2020 - 10.2021
Responsible for training new hires in hands-on work, insuring that they can properly and safely do their job.
Developed effective training plans based on the departments needs and objectives.
Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Adapted to different training methods based on trainees learning abilities
Package Handler
UPS
Louisville, KY
07.2020 - 09.2021
Used hand-held scanners and physical logs to accurately track item movements.
Prevented load shifting or damage by using bracing and strapping techniques.
Installed protective devices on or around products to prevent damage during transport.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Package Handler
Clear Cut Phocus
Louisville, KY
09.2018 - 11.2020
Prepared pallets of boxes for easy transportation between customer and storage locations.
Loaded package containers onto forklifts and transported into packaging areas.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Prevented load shifting or damage by using bracing and strapping techniques.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Delivered updates on anticipated task completion times.
Louisville Metro Police Explorer
Louisville Metro Police Department
Louisville, KY
04.2015 - 06.2017
Attended bi-weekly meetings to discuss safety and security procedures.
Assisted with patrol duties, such as monitoring traffic and responding to calls for service.
Provided support to police officers by accompanying them on ride-alongs.
Participated in self-defense training sessions held by certified instructors.
Attended lectures presented by police professionals on topics like law enforcement ethics and diversity awareness.
Assisted in coordinating special events that required additional security measures.
Practiced de-escalation techniques designed for diffusing potentially violent situations.
Developed an understanding of investigative techniques used by detectives during criminal investigations.
Performed crowd control at parades and other large community events such as Thunder Over Louisville.
Directed traffic at high-volume special events for public safety and order.
Documented observations and actions by radioing information and completing reports.
Diffused active disturbances with de-escalation techniques, compassion and combat skills.
Education
High School Diploma -
Saint James Academy
Louisville, KY
05.2020
Skills
Teamwork
Forklift Operation
Sorting
Employee training
Tractor-trailer driving
Pro-activeness
Staff Management
Strategic Planning
Goal-Oriented
Training and mentoring
Staff Discipline
Closing Techniques
Relationship Building
Active Listening
Time Management
Adaptability and Flexibility
Problem-Solving
Multitasking
Verbal Communication
Teamwork and Collaboration
Self-Directed
Accomplishments
Was apart of the Louisville Metro Police Explorer program from 2015-2017.
Learned about law enforcement with hands-on training, as well as classroom training.
Attended the Kentucky Law Enforcement Explorer Academy, in which we underwent high intensity scenarios such as, active shooter, traffic stops, burglary in progress, and much more.
During my time there we were taught the importance of teamwork, punctuality, and integrity.