Sean Long
Sterling,Virginia
Summary
IT graduate with hands-on experience in system administration, network troubleshooting, and help desk support. Seeking an entry-level IT role to leverage skills in Active Directory, Azure VMs, and Wireshark. Completed CompTIA Security+ and Network+; currently pursuing CCNA to deepen networking expertise. Ready to contribute technical skills and a commitment to continuous learning in a dynamic IT team.
Overview
3
3
years of professional experience
Work History
Order Fulfillment
BeautyScope
12.2021 - Current
- On occasional downtime, I helped troubleshoot Wi-Fi connectivity issues, set up TVs, and configure printers.
- Coordinated and managed a team of workers to streamline the process of picking, packing, and shipping items, ensuring timely completion of tasks
- Improved operational efficiency by 15% by applying effective time management and data tracking
- Collaborated with customer service and logistics teams to resolve discrepancies and ensure accurate data documentation, highlighting problem-solving skills
Education
Information Technology Professional Course -
CourseCareers
Online11.2024
Associate of Science - Information Technology
Northern Virginia Community College
Sterling, VA01.2023
Skills
- Active Directory
- Azure (Cloud Infrastructure & Microsoft Azure)
- Cybersecurity
- Network Troubleshooting
- TCP/IP
- Virtual Machines
- Powershell
- Wireshark
- Windows (OS & Microsoft Windows)
- ServiceNow (Ticketing System)
- Customer Service
Certifications
- CompTIA Network+
- CompTIA Security+
- CCNA (Current Study)
Projects
Deployment and Management of Active Directory in Azure Cloud Environment
Source:https://github.com/sean-l307/configure-ad
Platforms and Technology Used: Azure Virtual Machines, Active Directory, PowerShell
Network Traffic Monitoring and Security Configuration with Azure NSGs
Source:https://github.com/sean-l307/azure-network-protocols
Platforms and Technology Used: Azure Virtual Machines, Network Security Groups, Wireshark
Help Desk Ticket Lifecycle Management with osTicket in Azure
Source:https://github.com/sean-l307/ticket-lifecycle
Platforms and Technology Used: Microsoft Azure, Remote Deskstop, ISS, osTicket, HeidiSQl, Windows 10
Portfolio - GitHub
https://github.com/sean-l307
Coursework
- Introduction to Computer Applications and Concepts, Gained experience in computer hardware, networking, cloud computing, operating systems, and software development basics, with an emphasis on productivity tools and emerging technologies.
- Java Programming I, Learned object-oriented programming (OOP), algorithms, debugging, input/output operations, and GUI development using Java, including hands-on experience with data structures and Java built-in classes.
- Introduction to Network Concepts, Focused on networking principles, OSI and TCP/IP models, network configuration, management, security, and troubleshooting with routers and switches.
Timeline
Order Fulfillment
BeautyScope
12.2021 - Current
Associate of Science - Information Technology
Northern Virginia Community College
Information Technology Professional Course -
CourseCareers
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