Sean Malone
Server/Bartender
Johnson City,TN
Summary
Very versatile in all aspects of the jobs I do. In the 17 years with Outback Steakhouse I have learned and mastered every position both front and back of house. I enjoy helping out my managers and if they need me to switch positions to help the restaurant perform at the highest degree. I like to lead by example and I expect the best out of myself as well as my coworkers.
Overview
18
18
years of professional experience
Work History
Server
Outback Steakhouse
Johnson City, TN
07.2007 - Current
- Delivered food orders promptly and courteously.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed complaints to kitchen staff and served replacement items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees to perform duties.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in training new servers.
Shop Hand
Beach City Stairs
Temecula
08.2019 - 11.2019
- Prepared job site for planned work, removing unnecessary items and organizing supplies.
- Conducted daily cleaning and tidying of the shop area.
- Operated equipment and tools in full accordance with safety procedures.
- Inspected finished products for quality assurance purposes.
- Separated products according to weight, grade and size of material to produce final product.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Barback
Sports Stop Pub & Grill
Canyon Lake, CA
06.2016 - 08.2018
- Poured drinks using standard pour according to specifications.
- Responded to customer requests promptly and professionally.
- Restocked ice and prepared garnishes for drinks.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Greeted guests with friendliness and professionalism.
- Managed ice supply, ensuring bars were adequately stocked throughout shifts.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Maintained cleanliness and organization of bar area, including counters and sinks.
Sandwich Artist
SUBWAY®Restaurants
Christiansburg, VA
08.2006 - 07.2007
- Maintained cleanliness of work area throughout shift.
- Kept customer and food preparation areas clean and well-organized.
- Operated cash registers to process payments from customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Completed opening, closing and shift change tasks by following company guidelines.
- Monitored temperature of freezers and coolers throughout shift.
- Verified orders and bagged items for easy transport.
Education
High School Diploma -
Christiansburg Highschool
Christiansburg, VA07-2008
Some College (No Degree) - Welding
Northeast State Community College
Blountville, TNSome College (No Degree) - Sign Language
Mount San Jacinto Community College
Menifee, CASkills
- Friendliness
- Leadership
- Communication
- Honesty
- Outside-the-box thinking
- Determined
- Hardworking
Affiliations
- I am a very athletic person and enjoy playing any sports.
- I also really enjoy puzzles and problems so I like to play any type of game
Accomplishments
- I have made the Deans list for my school many semesters
Languages
Sign Language
Limited
References
References available upon request.
Timeline
Shop Hand
Beach City Stairs
08.2019 - 11.2019
Barback
Sports Stop Pub & Grill
06.2016 - 08.2018
Server
Outback Steakhouse
07.2007 - Current
Sandwich Artist
SUBWAY®Restaurants
08.2006 - 07.2007
High School Diploma -
Christiansburg Highschool
Some College (No Degree) - Welding
Northeast State Community College
Some College (No Degree) - Sign Language
Mount San Jacinto Community College
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