Summary
Overview
Work History
Education
Skills
Timeline
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Sean Martin

Katy,TX

Summary

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Overview

12
12
years of professional experience

Work History

Retail Supervisor

Costco
01.2017 - 12.2023
  • Trained and supervised up to 10 team members in successful strategies to meet operational and sales targets.
  • Managed inventory levels for optimal stock availability and minimized overstock situations.
  • Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
  • Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
  • Collaborated with management to develop sales goals and strategies that aligned with company objectives.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Analyzed sales reports to identify trends and opportunities for increased revenue generation within retail space.
  • Scheduled up to 10 workers and delegated assignments to effectively meet expected customer and business demands.
  • Entered and priced inventory to assist with efficient restocking.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Implemented visual merchandising guidelines consistently for appealing store layout that attracted customers'' attention.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained strong leadership skills by managing projects from start to finish.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.

Retail Sales Associate

Costco
06.2012 - 12.2016
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Trained and supervised 10 new employees to use selling strategies and apply best practices.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Skilled at working independently and collaboratively in team environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Paid attention to detail while completing assignments.
  • Applied effective time management techniques to meet tight deadlines.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.

Education

High School Diploma -

Denair High School
Denair, CA
05.2010

Skills

  • Scheduling and Time-Tracking
  • POS Terminal Operation
  • Inventory and Stocking
  • Inventory Control
  • Merchandise Inspection
  • Customer Service
  • Time Management
  • Product Merchandising
  • Merchandise Quality Assurance

Timeline

Retail Supervisor

Costco
01.2017 - 12.2023

Retail Sales Associate

Costco
06.2012 - 12.2016

High School Diploma -

Denair High School

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Sean Martin