Oversee daily operations of housekeeping and laundry departments to successfully maintain both Rehab and long-term care facilities
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues
Achieved significant milestone by receiving 0 tags on state inspection conducted in January 2024, reflecting dedication to excellence and commitment to maintaining impeccable hygiene and regulatory compliance.
Director of Operations
Star Environmental
02.2020 - 04.2022
Provided Environmental services along with Pest Management to Tri-state area
Specializing in Corporate & Commercial Real Estate, Higher education, and Residential community
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Director
New York Presbyterian Queens
03.2020 - 05.2021
Supported EVS Dept for 320 bed /120 Vent-Rehab Facility through th COVID-19 pandemic
Established Bleach and H202 disinfection along with cleaning protocols
Revamped all work duties along with scheduling and hours control.
Director of Facilities
Tolstoy Nursing /Rehab
09.2018 - 03.2020
Managed Maintenance, housekeeping, and laundry departments for long-term care facilities
Responsible for procurement of materials and supplies for departments
Lead all construction projects along with Safety and Environmental rounding
Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Director
Compass Group -Crothall Healthcare
03.2001 - 09.2018
Responsible for day-to-day operations of Housekeeping, Laundry, Transport, and grounds for several 250+ bed hospitals and long-term care facilities
Adept in directing diverse work forces up to 130 people with budgets of $ 7 million
Proven record of implementing innovative strategies to streamline systems, reduce costs, and increase customer satisfaction
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Education
Bachelor of Science - Business Administration And Management
SUNY New Paltz
New Paltz, NY
Skills
Strategic Planning
Verbal and written communication
People Management
Operations Management
Organizational Development
Staff Development
Issues Resolution
Hiring and Retention
Contract Management
Team Leadership
Timeline
Director EVS/Laundry
The Jewish Home Family
01.2023 - Current
Director
New York Presbyterian Queens
03.2020 - 05.2021
Director of Operations
Star Environmental
02.2020 - 04.2022
Director of Facilities
Tolstoy Nursing /Rehab
09.2018 - 03.2020
Director
Compass Group -Crothall Healthcare
03.2001 - 09.2018
Bachelor of Science - Business Administration And Management