Sean Ogle
Grand Rapids
Summary
Dynamic leader with a proven track record at Jimmy Johns Gourmet Subs, enhancing team efficiency and customer satisfaction through innovative management and effective communication. Expert in conflict resolution and staff development, significantly reducing turnover rates. Skilled in maintaining high safety and quality standards in fast-paced environments. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Person In Charge
Jimmy Johns Gourmet Subs
03.2021 - 12.2024
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained compliance with company policies, objectives, and communication goals.
- Reduced turnover rates by cultivating a positive work environment that encouraged teamwork and open communication.
Cook
Kentucky Fried Chicken
09.2020 - 02.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
No Degree - Computer Science
Grand Rapids Community College
Grand Rapids, MI05-2026
Skills
- Effective leadership
- Team management
- Staff development
- Innovation skills
- Customer service
- Goal oriented
- Relationship building
- Team building
- Employee motivation
- Conflict resolution
Timeline
Person In Charge
Jimmy Johns Gourmet Subs
03.2021 - 12.2024
Cook
Kentucky Fried Chicken
09.2020 - 02.2021
No Degree - Computer Science
Grand Rapids Community College
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