Sean Padden
1316 Cherry Street, Upper Chichester,PA
Summary
Friendly insurance adjuster with a can-do attitude and a willingness to help at all times. A large emphasis on customer retention and excellent people skills, a blend of pride in one's results from both the employer and the client, along with exceptional telephone and interpersonal skills, will show through when presented with high-pressure situations and difficult decisions. A definition low maintenance employee that can handle his own obstacles. Licensed in Pennsylvania and Delaware. Detail-oriented Auto Claims Professional with a proven track record in exemplary client relations and deadline-oriented project management. Skilled in scheduling and adept at adapting to dynamic environments.
Overview
11
11
years of professional experience
Work History
Auto Claims Professional
Travelers Insurance.
Reading, PA
10.2017 - Current
Preop/Production Manager
ABRA Auto Body
Philadelphia, PA
06.2017 - 09.2017
Service Advisor/Estimator
Service King Collision Repair Centers
Philadelphia, PA
10.2016 - 06.2017
Customer Service Manager
ABRA Auto Body
Philadelphia, PA
04.2016 - 10.2016
Produce Department Clerk & NAO Trainer
ACME MARKETS
PAOLI, PA
10.2014 - 03.2016
Education
High School Diploma - undefined
Interboro Highschool
2014
Skills
- Attention to detail
- Adaptability to any environment
- Customer satisfaction focus
- Multi-tasking skills
- Independence
- Scheduling expertise
- Deadline orientation
- CCCone software proficiency
- Client relations excellence
- Leadership and growth mindset
Accomplishments
• Enrolled in LEAD Program and consistently have shown interest in growth and willingness to educate or uplift myself and others. Implemented new practices to lower hours to upload, provided training to other appraisers which visibly lowered the E-tow report and 6-10 day auto aging report.
• Public speaking experience and several special projects through prior employers of onboarding new hires and creating a positive atmosphere.
• Consistently high scores in both volume and quality in terms of claim assignments, supplement severity, hours passed until inspection, production is on the top end of the entire MAAC.
• 10+ years of real life hands-on experience in all walks of life of the industry. From working in the shop, to working in the field for auto claims, and also photo estimate/virtual review, with extensive experience in moving, settling, and estimating total loss vehicles, both physically and virtually.
• Public speaking experience and several special projects through prior employers of onboarding new hires and creating a positive atmosphere.
• Consistently high scores in both volume and quality in terms of claim assignments, supplement severity, hours passed until inspection, production is on the top end of the entire MAAC.
• 10+ years of real life hands-on experience in all walks of life of the industry. From working in the shop, to working in the field for auto claims, and also photo estimate/virtual review, with extensive experience in moving, settling, and estimating total loss vehicles, both physically and virtually.
Affiliations
Volunteer, Helping Harvest
Timeline
Auto Claims Professional
Travelers Insurance.
10.2017 - Current
Preop/Production Manager
ABRA Auto Body
06.2017 - 09.2017
Service Advisor/Estimator
Service King Collision Repair Centers
10.2016 - 06.2017
Customer Service Manager
ABRA Auto Body
04.2016 - 10.2016
Produce Department Clerk & NAO Trainer
ACME MARKETS
10.2014 - 03.2016
High School Diploma - undefined
Interboro Highschool