Alexis Peraza
San Jose,CA
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Mid Pen Eye Physicians and Surgeons
03.2025 - Current
- Maintained comprehensive and accurate patient records within Epic, ensuring compliance with HIPAA guidelines
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Managed medication reconciliation and electronic order entry in Epic, enhancing patient safety during care transitions
- Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
Behavior Technician
Little Hope ABA
03.2025 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Style Assistant
Aritzia
07.2022 - Current
- Boosted sales revenue by 2 to 3% , effectively cross-selling and upselling fashion products to clients.
- Acted as the first point of contact and set appointments for prospective clients.
- Supported store operations, including cash handling, returns processing, and maintaining a clean work environment
Optometrist Office Assistant
Unique Optique
01.2017 - 07.2021
- Contributed to practice by building strong relationships with referring physicians and optometry organizations
- Organized, stored, retrieved charts to enhance daily operations and support customer needs
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace
- Managed approximately 30-50 incoming calls, emails, and faxes per day from customers
Education
Bachelor of Social Science - Psychology, Minor in Biology
San Jose State University
San Jose, CA05.2024
Skills
- Client Consultation
- Epic
- Microsoft Office (Word, Excel)
- GSuites (Docs, Slides, Forms)
- Medical Records Maintenance
- Scheduling Appointments
- Teaching
- Patient care coordination
Certification
- BLS certified provided by American Heart Association
- NRP certified provided by the Neonatal Resuscitation Program
Timeline
Patient Care Coordinator
Mid Pen Eye Physicians and Surgeons
03.2025 - Current
Behavior Technician
Little Hope ABA
03.2025 - Current
Style Assistant
Aritzia
07.2022 - Current
Optometrist Office Assistant
Unique Optique
01.2017 - 07.2021
Bachelor of Social Science - Psychology, Minor in Biology
San Jose State University