Sean Perkins
Bellingham,MA
Summary
Dependable and detail-oriented team player with experience in dynamic, high-performance environments. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in processing transactions, handling cash and credit cards. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Sales Associate
Dunkin' Brands
03.2020 - Current
- Increased order speed and accuracy
- Accurately processes cash and credit transactions
- Provides exceptional customer service and resolves problems
Usher
Xfinity Center
06.2019 - 08.2020
- Provided friendly and courteous customer service to event patrons at this 15,000 seat venue to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Worked with other staff members to facilitate smooth flow of operations.
- Enforced policies while ensuring a positive customer experience
Customer Sales Associate
Dominos
06.2019 - 12.2019
- Evaluated and addressed customer issues
- Maintained clean workspace in busy environments
- Effectively balanced speed and accuracy in order fulfillment
Education
Bachelor of Arts - Communications: Concentration in Health Care Admin
Southern New Hampshire University
Manchester NH08.2023
Skills
- Teamwork and Collaboration
- Interpersonal Communications
- Product and Brand Promotion
- Documentation and Recordkeeping
- Safety Protocols
- Complaint Management
- Transaction Processing
- Engaging with Diverse Customers
- Cash Management and Credit Card Processing
Accomplishments
Boy Scouts of America Eagle Scout, 2018
Timeline
Customer Sales Associate
Dunkin' Brands
03.2020 - Current
Usher
Xfinity Center
06.2019 - 08.2020
Customer Sales Associate
Dominos
06.2019 - 12.2019
Bachelor of Arts - Communications: Concentration in Health Care Admin
Southern New Hampshire University
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