Results-driven Food and Beverage Manager experienced in cost control, menu development, and staff training. Enhanced customer satisfaction and operational efficiency through effective team collaboration and management of operations. Focused on delivering quality service and adapting to changing needs.
Managed daily food and beverage operations to ensure compliance with health and safety regulations.
Collaborated with kitchen teams to create seasonal menus that align with guest preferences and trends.
Developed and implemented training programs for staff to enhance service quality and efficiency.
Monitored inventory levels and ordered supplies to maintain optimal stock without overages or shortages.
Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
Oversaw budgeting processes, ensuring effective allocation of resources within the food and beverage department.
Managed inventory effectively, reducing waste and optimizing stock levels.
Maintained the #1 ranking in Marriott for restaurant service as well as elite satisfaction
Served as a task force associate. Traveling to Colorado and Missouri to help train new operations managers as well as restaff and rework different locations within the company
Supervised daily operations to ensure exceptional food and beverage service quality.
Coordinated with kitchen staff to ensure timely delivery of orders during peak hours.
Trained and mentored team members on menu offerings and customer service standards.
Implemented inventory management practices to optimize stock levels and reduce waste.
Developed and maintained positive relationships with vendors for quality product sourcing.
Analyzed sales trends to recommend menu adjustments that align with customer preferences.
Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
Food and Beverage Supervisor
8 Months
Marriott International, Inc. | 08.2022 - 04.2023
Supervised daily operations of food and beverage services, ensuring compliance with health and safety regulations.
Trained and mentored team members on service excellence and operational standards.
Developed and implemented staff schedules to support peak service times effectively.
Coordinated inventory management, optimizing stock levels to reduce waste and ensure availability.
Third Tier Manager
1 Year 2 Months
54th Street Grill & Bar | 03.2021 - 05.2022
Promoted to management role within two weeks of hire due to demonstrated performance and leadership potential.
I successfully completed an intensive three month management training program, gaining comprehensive experience in both front of house and kitchen operations.
Within six months, I was promoted to a third tier management position, an advancement that is highly uncommon within the organization. In this role, I assumed responsibility for writing and managing server schedules, ordering supplies across all areas of the restaurant, and supervising three assistant managers. I was fully accountable for store operations two days per week, overseeing opening procedures, staff placement strategy, and ensuring all preparation, backups, and service standards were met.
Made primary decisions during these shifts, holding full operational accountability for performance and execution.
Education
High School Diploma
Coronado High School | Las Vegas, NV
Bachelor of Arts - Audio Engineering
Arts Institute of Las Vegas | Las Vegas, NV | 2010
Skills
Food and beverage operations
Menu development
Cost control
Menu pricing
Operations oversight
Ordering supplies
Labor management
Training and onboarding
Front of house management
Employee supervision
Customer service
Wine pairing
Accomplishments
Held #1 ranking in staff service and guest satisfaction for the Marriott brand.
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