Sean Pulatie
Le Mars,IA
Summary
Dynamic Catering Manager with a proven track record at Dordt University, adept in event planning and staff leadership. Excelled in exceeding client expectations for diverse events and enhanced team performance at HuHot through effective conflict resolution and staff training. Skilled in food safety and lead prospecting, ensuring top-notch service delivery and improved client retention.
Overview
4
4
years of professional experience
Work History
Catering Manager
Dordt University
12.2023 - 08.2024
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Manager
HuHot
03.2023 - 12.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Business Sales Executive
Long Lines Broadband
06.2020 - 03.2023
- Calculated sales commission for sales team of representatives.
- Collaborated with marketing teams to develop targeted campaigns for specific industries and demographics.
- Implemented CRM tools for tracking customer interactions, ensuring consistent follow-up on leads and improved client retention rates.
- Conducted regular reviews of individual team members'' performance, setting goals for improvement and providing constructive feedback.
Education
Bachelor Of Arts - Music Ministry
Grace University
Omaha, NEAssociate Of Arts And Sciences - Music
Iowa Lakes Community College
Estherville, IASkills
- Event planning proficiency
- Staff Leadership
- Food Safety
- File Management
- Lead prospecting
- Staff Supervision
Timeline
Catering Manager
Dordt University
12.2023 - 08.2024
Manager
HuHot
03.2023 - 12.2023
Business Sales Executive
Long Lines Broadband
06.2020 - 03.2023
Bachelor Of Arts - Music Ministry
Grace University
Associate Of Arts And Sciences - Music
Iowa Lakes Community College
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