Sean Pummer
Mayfield,NY
Summary
Strategic operations leader with proven expertise in team management, inventory control, and customer service. Enhanced operational efficiency through workflow analysis and project coordination. Optimized supply chain processes to improve inventory accuracy and customer satisfaction while addressing high-volume challenges.
Overview
10
10
years of professional experience
Work History
ETL GM & Food and Beverage
Target
Amsterdam, New York
09.2024 - Current
- Supported daily operations and coordinated team schedules for smooth performance.
- Supported team members with tasks to enhance productivity and maintain clear communication.
- Coordinated team schedules with other departments to ensure smooth workflow.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated tasks to staff by setting clear priorities and goals.
- Responded to customer questions and resolved issues to support satisfaction.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Assisted with inventory tracking and supply ordering.
overnight remodel Leader
Target
Amsterdam, New York
04.2025 - 09.2025
- Managed project timelines, ensuring all milestones were met on schedule.
- Coordinated with multiple vendors and contractors to maintain project progress and adapt plans as necessary to meet deadlines.
- Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
- Led team meetings to align project goals and responsibilities.
- Facilitated interdepartmental communication to streamline collaboration.
- Analyzed workflow processes to identify areas for improvement.
Closing Team Lead
Target
Amsterdam, New York
02.2024 - 04.2025
- Supervised closing team to ensure compliance with operational standards.
- Managed cash handling procedures during store closing shifts.
- Monitored performance metrics of closing team members against established targets.
- Developed and implemented efficient strategies for managing the closing process.
- Communicated daily priorities to team for efficient workflow management.
- Assisted in resolving customer issues before store closure each night.
- Coordinated with other departments during the closing process.
- Monitored sales floor for cleanliness and organization prior to closing.
- Provided guidance and training to new employees on closing processes.
Service & Engaagement Team Leader
Target
Amsterdam, New York
12.2023 - 02.2024
- Led team in daily operations and ensured efficient workflow.
- Resolved customer inquiries and complaints effectively and efficiently.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Implemented visual merchandising strategies to enhance product presentation.
- Collaborated with other departments to ensure alignment of goals across teams.
GM Team member
Target
Amsterdam, New York
07.2023 - 12.2023
- Coordinated setup of merchandise and signage for promotional events to enhance customer engagement.
- Arranged and ticketed merchandise to optimize retail displays and improve product visibility.
- Ensured cleanliness and safety standards in the sales area.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Developed knowledge about products and sales items to answer customer questions.
- Updated signs and labels to ensure accurate pricing for guests, adhering to merchandising standards.
- Trained new associates on store policies and procedures.
- Built and maintained relationships with peers and upper management to drive team success.
Cable Installation Technician
Spectrum
Amsterdam, New York
02.2022 - 05.2023
- Installed cable systems and equipment for residential and commercial clients.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Conducted site surveys to determine installation requirements and align with customer needs.
- Ensured network connectivity by testing cables using various tools such as multimeters and signal level meters.
- Troubleshot service issues to enhance performance of cable networks and improve customer satisfaction.
- Collaborated with team members to complete installations efficiently and safely.
- Instructed customers on system features and proper equipment usage to maximize functionality.
- Documented installation processes and customer feedback for service improvement.
- Inspected existing wiring infrastructure to identify any problems or defects in the system.
Emergency Medical Technician
Gavac
Amsterdam, New York
10.2021 - 02.2023
- Responded promptly to emergency calls and assessed patient conditions.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Administered first aid and life support measures to stabilize patients.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Operated medical equipment and maintained supplies in emergency vehicles.
- Ensured compliance with health regulations and safety standards consistently.
- Maintained composure during emergencies and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Adhered strictly to safety regulations set forth by local governing bodies.
Production Worker
Sticker Mule
Amsterdam, New York
07.2021 - 10.2021
- Operated machinery to produce high-quality custom stickers.
- Monitored production line operations, enhancing efficiency and maintaining accuracy.
- Collaborated with team members to streamline workflows, improving overall production processes.
- Ensured adherence to safety protocols during production processes.
- Assisted in training new employees on equipment and procedures.
- Monitored inventory levels of materials for timely replenishment.
- Followed detailed instructions to meet client specifications accurately.
- Inspected product quality prior to packaging and shipment.
- Identified and removed defective parts from production line to uphold quality standards.
- Transported items between machines and conveyors to facilitate production flow. between machines, conveyors, and transport equipment to meet production needs.
- Analyzed work orders to determine materials needed for each production batch.
- Utilized computer software to record details related to production process.
- Troubleshot technical issues that arose during the assembly process.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Reported any issues to the supervisor immediately for resolution.
Direct Support Staff Member
Lexington ARC
Gloversville, New York
12.2020 - 07.2021
- Assisted individuals with daily living activities and personal care needs.
- Provided assistance to individuals with physical and mental disabilities in activities of daily living.
- Supported clients in developing social skills and community interactions.
- Facilitated recreational activities that encouraged client engagement and enjoyment.
- Implemented behavior support strategies to promote positive behavior.
- Implemented behavioral interventions following agency protocols.
- Instructed clients on proper use of adaptive equipment for mobility, communication, and self-care needs.
- Observed changes in behavior or condition of clients to report to supervisor or medical staff promptly.
- Documented client progress and maintained accurate records of services provided.
- Maintained accurate records including incident reports, progress notes, medication logs.
- Facilitated communication between clients, families, and other healthcare professionals.
Prodution staff
Sticker Mule
Amsterdam, New York
07.2020 - 10.2020
- Collaborated with team members to optimize workflow in production area, enhancing overall efficiency.
- Coordinated with diverse coworkers to achieve targets and resolve product-related issues.
- Worked with cross-functional teams to achieve goals.
- Ensured proper labeling of completed products before shipping out.
- Identified defective parts or components and removed them from the production line.
- Met or exceeded target for on-time customer shipments.
- Maintained up-to-date knowledge through continuing education and advanced training.
Food and Beverage Team Leader
Target
Amsterdam, NY
03.2020 - 07.2020
- Supervised food and beverage team to deliver consistent quality service and enhance customer satisfaction.
- Trained new staff on product knowledge and customer interaction.
- Managed inventory levels and ordered supplies to maintain optimal stock and prevent shortages.
- Ensured compliance with health and safety standards in all operations.
- Conducted regular team meetings to align performance expectations and improve team communication.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Assigned specific tasks to team members based on their strengths and skills. to associates to fit skill levels and maximize team performance.
- Ensured that all products were labeled properly before stocking the shelves.
- Received incoming product deliveries and relocated them to storage shelves, coolers, or bins.
- Removed outdated products from shelves to comply with company standards. from shelves in accordance with company policy.
Property Management Technician
Target
Amsterdam, New York
07.2016 - 02.2020
- Managed maintenance requests to ensure prompt resolution of property issues, enhancing tenant satisfaction.
- Responded promptly to emergency calls related to maintenance issues or security concerns.
- Conducted regular inspections to maintain property standards and safety protocols.
- Performed regular property inspections to ensure compliance with local regulations and safety standards.
- Collaborated with vendors to coordinate repairs and upkeep, maintaining property standards and appearance.
- Implemented preventive maintenance schedules to enhance property longevity.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Repaired machines, equipment or structures using tools or equipment.
- Documented maintenance and repair activities to track work performed and support future maintenance planning.
- Supervised staff members responsible for managing daily operations of assigned properties.
Education
GED -
Adult Literacy Program
Amsterdam, NY09-2016
Skills
- Project management
- Team management
- Vendor management
- Inventory management
- Supply chain management
- Operational efficiency
- Customer support
Timeline
overnight remodel Leader
Target
04.2025 - 09.2025
ETL GM & Food and Beverage
Target
09.2024 - Current
Closing Team Lead
Target
02.2024 - 04.2025
Service & Engaagement Team Leader
Target
12.2023 - 02.2024
GM Team member
Target
07.2023 - 12.2023
Cable Installation Technician
Spectrum
02.2022 - 05.2023
Emergency Medical Technician
Gavac
10.2021 - 02.2023
Production Worker
Sticker Mule
07.2021 - 10.2021
Direct Support Staff Member
Lexington ARC
12.2020 - 07.2021
Prodution staff
Sticker Mule
07.2020 - 10.2020
Food and Beverage Team Leader
Target
03.2020 - 07.2020
Property Management Technician
Target
07.2016 - 02.2020
GED -
Adult Literacy Program