Summary
Overview
Work History
Education
Skills
Timeline
Generic

sean sang

Dallas

Summary

Assistant Manager with 4 years of experience in leading teams to enhance customer service and drive sales growth in a retail environment. Demonstrates strong skills in customer engagement, sales strategy, and team leadership, with a proven track record of improving satisfaction scores and revenue. Committed to fostering a supportive environment and developing innovative strategies for continued success.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Store Associate

Walmart
Melissa
08.2025 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays on sales floor.
  • Operated cash register and processed customer transactions.
  • Stocked shelves and ensured product availability for shoppers.
  • Collaborated with team members to enhance store operations.
  • Performed inventory counts and assisted with restocking items.
  • Ensured cleanliness and safety of store environment for shoppers.
  • Demonstrated excellent customer service skills at all times.

Pool Lifeguard

Tahiti Village
Las Vegas
05.2025 - 08.2025
  • Monitored pool area for safety and ensured compliance with regulations.
  • Administered first aid and CPR to patrons when necessary.
  • Enforced pool rules and provided guidance to guests for safe swimming.
  • Maintained cleanliness of pool area, including decks and restrooms.

ASSISTANT MANAGER

FOOTLOCKER
Frisco
01.2021 - 05.2025
  • Assistant Manager with 4 years of experience in leading teams to enhance customer service and drive sales growth in a retail environment.
  • Demonstrates strong skills in customer engagement, sales strategy, and team leadership, with a proven track record of improving satisfaction scores and revenue.
  • Committed to fostering a supportive environment and developing innovative strategies for continued success.
  • Led a team to enhance customer service, achieving noticeable results in satisfaction scores and repeat business.
  • Analyzed sales data to identify trends, driving targeted promotions that resulted in marked gains in revenue.
  • Coordinated staff training sessions, fostering a supportive environment that improved employee performance and teamwork.
  • Assisted in training new staff on customer service standards.
  • Supported sales team by analyzing customer purchasing trends.
  • Implemented visual merchandising strategies to enhance product displays.
  • Coordinated inventory management and stock replenishment processes.
  • Managed daily operations to ensure smooth store functionality.
  • Resolved customer inquiries and complaints efficiently and professionally.
  • Facilitated team meetings to discuss sales goals and performance feedback.
  • Maintained compliance with company policies and safety regulations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

Business Marketing

Collin County Community College District
McKinney
08.2024 - 04.2026

Skills

  • Customer Engagement
  • Sales Strategy
  • Team Leadership
  • Negotiation Skills
  • Conflict Resolution
  • Problem Solving
  • Customer Service
  • Relationship Building
  • Time Management
  • Customer service

Timeline

Store Associate

Walmart
08.2025 - Current

Pool Lifeguard

Tahiti Village
05.2025 - 08.2025

Business Marketing

Collin County Community College District
08.2024 - 04.2026

ASSISTANT MANAGER

FOOTLOCKER
01.2021 - 05.2025
sean sang