Sean Sims
Lawndale,CA
Summary
I’m an aspiring Computer Engineer who always seeks new opportunities to learn from and improve my skill set. I worked in a local repair shop for 3 years and was in an environment that encouraged me to take pride in my work and aim to give the best service possible to my clients and I hope to continue to do so in my future career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Electronic Repairman
Caligames Repair
08.2021 - 05.2024
- Diagnosing / Troubleshooting issues relating to Electronic devices
- Soldering/Micro soldering different components such as ports, fuses, capacitors
- Providing customers with technical support in person/ over the phone.
- Writing invoices and providing customers with a brief explanation of their potential issue
- Maintained detailed records of repairs, parts used, and labor costs for accurate invoicing and inventory management.
- Training new technicians so they are able to follow our repair procedures and are able to provide good customer service
- Managing store and making sure my team is on track to meet repair quota
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
Kohl's
Redondo Beach, CA
05.2021 - 08.2021
- Offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Computer Engineering
EL CAMINO COMMUNITY COLLEGE
Torrance, CAHighschool Diploma -
LAWNDALE HIGHSCHOOL
Lawndale, CA06.2022
Skills
- Customer Service
- Critical Thinking
- Problem Solving
- Store Management
- Tech Support
- Leadership
- Soldering/ Micro Soldering
- Electronic troubleshooting / Repair
Certification
OSHA General Industry Health & Safety Training 2022
References
Sherman Chen, Caligames repair owner, 310-756-3283
Timeline
Electronic Repairman
Caligames Repair
08.2021 - 05.2024
Sales Associate
Kohl's
05.2021 - 08.2021
Computer Engineering
EL CAMINO COMMUNITY COLLEGE
Highschool Diploma -
LAWNDALE HIGHSCHOOL