Sean Soliman
Hayward,CA
Summary
A dynamic leader with proven expertise in supervision and leadership, honed at 12 Oaks Parking LLC and Jollibee. Excelled in training and mentoring, enhancing team productivity and customer satisfaction. Demonstrates exceptional attention to detail and communication skills, driving innovative customer service strategies and fostering collaborative team environments.
Overview
3
3
years of professional experience
Work History
Supervisor
12 Oaks Parking LLC
Livermore
02.2024 - Current
- Oversaw inventory management, ensuring adequate stock levels.
- Created new strategies for improving customer service standards within the organization.
- Identified the needs of customers promptly and efficiently.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Assisted with customer requests and answered questions to improve satisfaction.
Store Crew
Jollibee
Hayward
04.2022 - 10.2024
- Answered phone calls promptly and professionally.
- Assisted in training new crew members when required.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided leadership and guidance to team members while fostering an environment that values collaboration and team work.
Education
Associate of Science - Nursing
California State University, East Bay
Hayward, CA05-2028
High School Diploma -
James Logan High School
Union City05-2024
Skills
- Training and mentoring
- Goal oriented
- Leadership qualities
- Attention to detail
- Communication
- Supervision and leadership
Timeline
Supervisor
12 Oaks Parking LLC
02.2024 - Current
Store Crew
Jollibee
04.2022 - 10.2024
Associate of Science - Nursing
California State University, East Bay
High School Diploma -
James Logan High School
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