Worked closely on a team that generates $2 million in monthly sales by accelerating large accounts.
Traveled across Georgia, presenting technical product demonstrations resulting in product awareness and web traffic by 14%.
Managed 100+ customers through virtual/on-site support after sales.
Member Concierge Leader
Lifetime Fitness
Marietta, United States
02.2021 - Current
Functioned as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the member
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Evaluated employee performance and coached and trained to improve weak areas
Successfully managed high volumes of client-facing interactions
Set overall vision and provided team leadership
Charity Fundraising Leader
Children's Healthcare of Atlanta
Atlanta, GA
01.2019 - 03.2019
Raised over $30,000 for Children's Healthcare of Atlanta
Participated in a twelve hours fundraiser for Children's Miracle Network
Education
BBA - Marketing
Kennesaw State University
12.2022
Skills
Sales Closing
Territory Management
Pipeline Management
Product Demonstration
Performance Tracking
Relationship Building
Affiliations
Worked with the committee to oversee, tutor and improve academic success for our chapter at Kennesaw State University.