Dynamic and compassionate AUA/Medical Assistant with proven expertise in patient care and clinical documentation at Oklahoma Heart Hospital. Skilled in phlebotomy and HIPAA compliance, I excel in fostering trust and satisfaction through effective communication and meticulous attention to detail, ensuring a safe and efficient healthcare environment.
Overview
2026
2026
years of professional experience
Work History
AUA/Medical Assistant
Oklahoma Heart Hospital
4050 W. Memorial Rd
06.2016 - 06.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Collected and documented patient medical information such as blood pressure and weight.
Prepared lab specimens for diagnostic evaluation.
Law Enforcement Officer
Logan County/Meeker/Oklahoma County/Valleybrook
Oklahoma County/ Lincoln County/ Logan County
2000 - 2014
Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
Answered emergency calls for help from citizens and business owners.
Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
Served as a dedicated public servant by upholding the law and protecting citizens, fostering a sense of safety and security within the community.
Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
Patrolled assigned areas to prevent and detect roadway crimes.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Investigated and reported crimes, accidents, offenses, and damage to property.
Improved traffic flow and reduced accidents by enforcing traffic regulations and monitoring intersections.
Education
Associate of Applied Science - Police Science
Oklahoma State University, Okc
Oklahoma City, Oklahoma
06.2011
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Phlebotomy
Reliable team player
Procedure assistance
Compassionate
CPR
Phlebotomy techniques
Laboratory specimen collection
Professionalism and ethics
Medical supply inventory
Sterile technique
Adaptable
Simple dressings
Valid state driver's license
Patient bathing
Additional Information
Military service from 1991 to 2011 in the US Army/Airforce (2004 ANG)
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