Proven in high-pressure environments, adeptly managed large events at Haus Heidelberg, enhancing customer satisfaction through exceptional service and communication. Demonstrates strong interpersonal skills and multitasking proficiency, significantly contributing to team efforts and business needs. Skilled in customer service and cash handling, ensuring accuracy and efficiency.
Hi, I’m
Sean Ulbrich
Hendersonville,NC
Summary
Work History
Haus Heidelberg
Host
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Dollar General
Cashier
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
SUBWAY®Restaurants
Cashier
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Blue Ridge Career CenterEast Flat Rock, NC
High School Diploma from General Studies
06.2024
University Overview
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Flexible and adaptable
- Strong interpersonal skills
Timeline
Host
Haus Heidelberg
Cashier
Dollar General
Cashier
SUBWAY®Restaurants
Blue Ridge Career Center
High School Diploma from General Studies
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