Sean Varone
Kansas City,MO
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
Work History
Project Manager
Rocktops Granite And Stone Fabrication
Olathe, KS
04.2022 - 09.2022
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
Sales Support Representative
Rocktops Granite And Stone Fabrication
Olathe, KS
04.2022 - 04.2022
- Processed customer orders, exchanges and returns and kept customers informed about progress.
- Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
- Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
- Communicated with sales department and account executives to update account information.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
Sales Representative
Rocktops Granite And Stone Fabrication
Olathe, KS
04.2022 - 04.2022
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Used CRM database to track referral and appointment data.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Conferred with customers to understand needs, recommend products and solve after-sale issues.
Restaurant Manager
The Bar Olathe
Olathe, KS
07.2022 - 02.2023
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed accounts payable, accounts receivable and payroll.
Expeditor
The Bar Olathe
Olathe, KS
10.2021 - 01.2022
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Organized dining area based on reservations, minimizing waiting times.
- Maintained speed of service for food orders while minimizing errors and complaints.
Sales Representative
LGCY Power
Kansas City, MO
06.2021 - 10.2021
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Enhanced territory operations through successful cold calling.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Sold Solar door-to-door in residential neighborhoods using persuasive marketing and sales tactics.
- Listened to customers to understand needs and put together optimal solutions.
Aircraft Electrical & Environmental Systems
United States Air Force
Spokane, WA
01.2017 - 06.2021
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Removed components such as landing gear, engines, and flight control.
- Performed cryogenic maintenance on mobile aircraft servicing units and ensured compliance with technical publications and directives.
- Utilized testing equipment such as oscilloscopes, ammeters, and ohmmeters.
- Serviced electrical, pumps, and air handling systems.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover any malfunctions.
- Repaired and installed wiring, connectors, control boxes antennas and other pieces.
Logistics Coordinator
Top Master
Kansas City, MO
06.2015 - 01.2017
- Managed system support functions to set priorities and service levels expectations.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Verified accurate account invoicing through collaboration with accounting department.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
Order Fulfillment Associate
Home Depot
Lees Summit, Missouri
11.2023 - 04.2024
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Resolved customer inquiries regarding order status and delivery.
Head Cashier
Home Depot
Lees Summit, Missouri
04.2024 - Current
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Education
Aspireship SaaS Sales Foundations
Aspireship
Remote10.2022
Bachelor of Science - Aviation Maintenance Technology
Community College of The Air Force
Montgomery, AL08.2017
High School Diploma -
Wayzata High School
Plymouth, MN05.2015
Skills
- Relationship Building
- Inside and Outside Sales
- Post-Sales Support
- Cost Reduction and Containment
- Purchasing and Procurement
- Work Planning and Prioritization
- Microsoft Word Expert
- Customer Retention Abilities
- Problem-Solving
- Customer Service
- Sales Closing
- Lead Generation
Timeline
Head Cashier
Home Depot
04.2024 - Current
Order Fulfillment Associate
Home Depot
11.2023 - 04.2024
Restaurant Manager
The Bar Olathe
07.2022 - 02.2023
Project Manager
Rocktops Granite And Stone Fabrication
04.2022 - 09.2022
Sales Support Representative
Rocktops Granite And Stone Fabrication
04.2022 - 04.2022
Sales Representative
Rocktops Granite And Stone Fabrication
04.2022 - 04.2022
Expeditor
The Bar Olathe
10.2021 - 01.2022
Sales Representative
LGCY Power
06.2021 - 10.2021
Aircraft Electrical & Environmental Systems
United States Air Force
01.2017 - 06.2021
Logistics Coordinator
Top Master
06.2015 - 01.2017
Aspireship SaaS Sales Foundations
Aspireship
Bachelor of Science - Aviation Maintenance Technology
Community College of The Air Force
High School Diploma -
Wayzata High School
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